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Customer Service Administrative Assistant

Location:
Kansas City, MO
Salary:
40,000
Posted:
July 20, 2016

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Resume:

Angela S. Dickson acvr9y@r.postjobfree.com

**** *. ******* **. *********, MO 641**-*-**-*** 2524

SUMMARY

I am focused, organized and dedicated to helping the organization achieve it’s goals. A positive attitude, ability to prioritize multiple tasks and a proactive work ethic are the traits that I have to offer to support the success of executive leadership, department management and staff. SKILLS

● General office duties and facility coordination

● Executive Calendar Management

● Confidential Correspondence and File Maintenance (HIPAA/NPI/PHI)

● Corporate Meeting and Travel Planning

● Accounts Payable/Receivable and Health Insurance Billing

● TL/LTL/Flatbed/Intermodal Transportation

● Dispatch (48 state/Regional/Local), FHWA & DOT Compliance, OS&D SOFTWARE EXPERIENCE

MS Office AS400 Halogen Kronos Wrike

Basecamp TripIt Expensify Doodle Kahoot

EXPERIENCE

Saving Sight Kansas City, MO February 2013 to March 2016 Promoted from Tissue Distribution Coordinator to Administrative Assistant to the CEO. I centralized programs for vehicle maintenance in Kansas City, corporate travel/meeting planning and office supply ordering (company wide) and served as the on site liaison for the company wide “Skills Day” event in 2014 and 2015 where I successfully negotiated contracts and saved thousands of dollars for this non profit organization. The Family Conservancy Kansas City, KS January 2008 to March 2011 The Program Office Assistant and Accounts Receivable position supported up to 10 LCSW and Program Director staff. Healthcare insurance billing and benefit verification, using provider websites and clearinghouse sites, was included in general duties. CMS, ICD 9 and CPT codes used daily. Tri Modal, Inc Kansas City, KS January 2006 to June 2007 As Container Yard & Maintenance Repair Supervisor, I reorganized procedures to ensure efficient operations, from gate inspections to steamship bookings, while maintaining a high level of accuracy in generating repair estimates, daily inventory (3000+ pieces of equipment) and maintenance assignments. Additional experience includes 20+ years of customer service, dispatch and brokerage experience in TL/LTL, Flatbed, Dry Van and Intermodal transportation, process review, procedure development and training. EDUCATION

Oak Park High School Kansas City, MO Diploma

Metropolitan Community Colleges Kansas City, MO 18 hours toward degree



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