Dennis Pu

**** **** *****. *****, ***** *****

Phone: 512-***-**** Email: acvr56@r.postjobfree.com

Skills Summary

My responsibilities and work experience:

* 5 to 10+ years experience:

• Administering Solaris and Windows servers, both OS and hardware.

• Supporting Avanti/Synopsys simulation/modeling software and OPC photolithography software.

• Implementing and supporting grid computing with LSF and Loadbalancer.

• Network troubleshooting of throughput, NIS, DNS, NFS, DHCP and TCP.

• Fielding requests through Remedy ARS tickets.

• Data backups using UNIX commands, Budtool and CommVault.

• Network Appliance support: quotas, snapshots, upgrades.

• Monitoring 500+ servers using Big Brother and pager alerts.

• Perl scripting and legacy script maintenance.

• Procedure documentation.

• Supporting 500 to 1000 customers.

• DLT and LTO* tape library support.

• Using Microsoft Office.

* 2 to 5 years experience:

• Administering RedHat Linux and PC hardware.

• Leading upgrade/installation/redesign projects including testing, budgeting and POs.

• Presenting project goals and proposals for peer review and approval.

• Netbackup administration, configuration, upgrades and Vaulting.

• EMC Clariion and NAS support.

• Zoning QLogic/Emulex HBAs on Brocade fibre switches.

* 1 to 2 years experience:

• Microsoft software application support.

• Microsoft Exchange and Domain admin.

• PC Hardware maintenance and upgrades.

• Building and supporting IBM Linux servers using xCat.

• User orientation and training.

• Mac OS X support.

Employment History

Whole Foods Market - Global Headquarters (January 2007 to February 2010) : Team Member

• Safeguarded company databases (Oracle, Informix, Teradata, MS SQL) and server data (Windows, Solaris, RedHat) as the primary Netbackup administrator.

• Restored vendor support by doing the required Netbackup upgrades from v4.5 to v5.1 to v6.5.

• Improved Netbackup monitoring and analysis by writing custom Perl scripts.

• Kept servers and backup storage running thru proper maintenance of Sun hardware and EMC VTLs, Clariion arrays and NAS devices.

• Improved Netbackup performance by tuning Solaris 9 network and shared memory settings and Veritas Storage Foundation filesystems.

* Improved network throughput by using TTCP and Wireshark to test individual servers and LANs.

• Managed a three-year $850,000 Veritas license renewal.

• Did fiber zoning on Brocade switches. Troubleshot Powerpath and HBA issues.

• Cross-trained in VMWare 4.0 basics at work and at home using ESXi and vSphere client.

• Tested long-distance data replication using deduplication technology, DoubleTake and Network Appliances VTL deduplication software.

• Tested Netbackup agents for VMWare VCB, MS Exchange and SQL.

• Tested Solaris 10 on a v480 in a development environment at work and on an Intel-based iMac at home, learning the basics of using Solaris 10 Zones, ZFS and service management tools.

Volt Services Group (October 2005 to December 2006)

• Worked as an Applecare agent, doing Mac OS X phone support.

Texas Instruments (September 1994 to September 2004): Member of Technical Staff

• (September 1995 to September 2004): SPDC/SiTD/KFab and Forest Lane.

• Supported the primary research facility's 500 users and 500 Solaris servers at the Kilby Center.

• Supported the primary engineering facility's 1000+ servers at Forest Lane.

• Supported and upgraded Avanti/Synopsis tools such as TSuprem, Davinci, Taurus and Medici. Also supported FlexLM license management.

• Implemented a new LSF cluster at the Kilby research center and served as primary LSF administrator for three years. Managed approximately 200 cpus and supported process engineers' use of Avanti/Synopsys tools and OPC software.

• Served on an LSF support team managing 2000+ cpus used for EE design work at Forest Lane.

• Did data backups using CommVault and Budtool. My backups were used in a $1billion lawsuit against Samsung over patent infringement, a case that TI won.

• Installed and supported IBM RedHat Linux servers using xCAT management tools.

• Supported legacy Bash scripts and wrote new Perl scripts.

• Installed NetApp filers. Set up NFS/CIFS shares. Managed Qtrees, snapshots and network settings. Did hardware support replacing bad drives and troubleshooting controller cards and back-end connecting cables. Scheduled code and hardware upgrades.

• Helped with a unix and Windows domain merge for the switch to Single Sign-On and to allow NetApp data to be seamlessly accessed by both platforms.

• Researched, evaluated and recommended desktop solutions, TI's first linux-clusters, and enterprise-wide server monitoring on special steering teams.

• Installed and supported SunRay diskless terminals.

• Monitored servers and storage using Big Brother and pager alerts.

Internship with 0.5 micron Product Group (May 1995 to September 1995)

• Developed a trouble-ticket submission system for their help desk (C and C shell).

• Wrote a front end to their UNIX revision control commands (C shell).

Internship with the DAD group (September 1994 - January 1995)

• Worked the Help Desk and routed tickets to other system administrators.

• In charge of backups using unix commands for magnetic tape.

Citizenship, Education and References

• US citizen

• Graduated University of Texas at Dallas

• B.S. in Computer Science (Summer 1995)

• References available upon request

• Documentation examples available upon request

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