Yoselin Oliva
**** *. ****** ***. 312-***-****
Chicago, IL 60609 acvqm9@r.postjobfree.com
Objective
Bilingual professional seeking to obtain a challenging position as a Front Desk Rep that will allow me to bring value to a company utilizing my knowledge and skills.
Education
Everest College, Bedford Park, IL Graduated, 06/2014
Medical Administrative Assistant Program
Benito Juarez Community Academy, Chicago, IL Graduated 06/2012
High School Diploma
Skills
Bilingual (Spanish)
Friendly
Polite
Respectful
Organized
Multitasker
Punctual
Word
Excel
Power point
Intergy (Software)
Appointment Scheduling
Filing and Organizing Records
Scan Paperwork
Cash Handling
Mail Distribution
Fax and Copy
Excellent Communication Skills
Professional Experience
Midwest Gastroenterology Associate, Burbank, IL 60459 06/2014- 04/2016
Medical Administrative Assistant
Greet Patients
Check patients in and out
Schedule patient appointments
Call patients to confirm procedure appointments
Return patients messages
Scan patients reports into computer system
Filed patients charts in cabinets
Faxed reports to other Dr. offices regarding patients results
Managed incoming calls
Organized patients charts
Collect money for procedures
Drs. Pearlman, Klenetsky, Simcox Oral & Maxillofacial Surgery, Ltd., Oak Park, IL 2014
Medical Administrative Assistant (Externship)
Scheduled patient appointments
Called patients to confirm appointments
Filed patient charts in respective cabinets
Managed incoming calls
Distribute mail
Filed check payments in patient files
Performed follow up calls to patients recovering from surgery to check status
Hinsdale Bank and Trust, Hinsdale, IL 09/2008 - 06/2009
Administrative Assistant
Utilized multiple line phone switchboard and route calls to appropriate departments
Distribute mail
Filed and organized customer records
Faxed and copied documentation to keep patron files updated
Communicated with internal and external partners to maintain seamless daily operations
Manage and complete assigned special projects and urgent issues