Jason Burlew

**** ********* ****. #*

Fairfield, Oh 45014

513-***-****

acvqg8@r.postjobfree.com

Education: Bachelor of Arts, XAVIER UNIVERSITY, Cincinnati, Ohio, Spanish, 1997.

Skills:

Fluent in reading, writing, and speaking Spanish.

Microsoft Office.

Medical Spanish translation and interpreting.

Experience:

Quality, Assembly, Sol-Tech, Monroe, Ohio, June 2016 – Present.

Quality control and inspection for accuracy for Honda shocks assembly.

Inventory logs, assistance with line coordination.

Sales Agent, New Hire Trainer/Mentor, Macy’s Credit and Customer Service, Cincinnati, Ohio, May 2015 – July 2016.

Achieved over $750,000 in sales in less than one fiscal year as a new hire.

Created the “Why Spanish” action plan to improve customer service to Spanish speaking customers in order to increase sales.

Fraud Investigator, Macys Credit and Customer Service, Cincinnati, Ohio, Jan 2014 - May 2015.

Managed the Spanish voice mail system, ensuring to cancel and reissues credit cards for Spanish speaking customers.

Issue appropriate credit card blocks during suspicious shopping activity before fraud was determined.

Fraud Prevention, Macys Credit and Customer Service, Cincinnati, Ohio, Sep 2013 – Jan 2014.

Saved Macy’s $3k in potential loss by intercepting a fraudulent email.

Provide interpreting for Spanish speaking customers.

Summary: I have additional sales experiences with TruGreen Lawn Care, 2008, and Universal Advertising Associates, 2005. I have experience as a medical Spanish interpreter for the Crossroads Health Center, 2002-2003, and the BMF Pediatric Clinic, 2003-2005.

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