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Customer Service Engineer

Location:
Bonney Lake, WA
Posted:
July 17, 2016

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Resume:

Charles Radawick

PO Box *** Roy, WA. *****

PH: 360-***-**** (Hm) and PH: 253-***-**** (Cell)

acvqcg@r.postjobfree.com

Introduction: I am seeking employment as a Maintenance Supervisor. I offer a proven work history of over 30 years including: Electronics & Communications Centers, Clean Rooms, Construction, Power Generation, Aviation, Communications, Law Enforcement and Security fields.

Highlights: -Twenty-plus years managing and maintaining Electronic and mechanical equipment -Ten-plus years Microsoft Office products. -Sensitive to diverse peoples and customs and excel in establishing and developing rapport while maintaining a task and production oriented posture. –Able to meet deadlines. –Organized and self-motivated. -Able to respond to emergency calls, and customer service requests in a timely manner. -Able to motivate personnel to achieve their best performance. –Experience in scheduling and payroll functions.

Maintenance & Service: Able to perform, assess and write procedures for routine, and specified service tasks, Inspections, Troubleshooting, Recommend upgrades (as applicable), Order parts & supplies, or Solicit proposals for outsourced work in accordance with established policies and procedures. Can perform and complete tasks in a timely manner that ensures the highest level of quality and efficiency, and escalate issues (as appropriate) to management.

Qualifications:

Experienced in reading elevation diagrams for installation, removal and relocation of servers and components.

Critical Environment Engineer / Data Center Technician (2014-2016).

Experienced in Data Center operations (2013-2014) as Security Supervisor in conjunction with McKinstry Critical Facility Engineer (CFE) personnel by identifying and reporting potential problems that could affect facility operations.

Experienced in control & maintaining critical environments (1981-1990) for radio, RADAR and electronic equipment in support of Air Traffic Control Facilities.

Experienced working with mechanical, electrical and line safety monitoring and automated control systems typically used in controlling critical environments including ATS, UPS, PDU, Heating & Cooling (CRAC units and Chiller systems) for electronic equipment to support of Air Traffic Control facilities and Data Centers.

Able to read blue prints, mechanical & CAD drawings.

Experienced Boom Lift, Scissor Lift, and Fork Lift operator.

High School Graduate, with 3+ years of college.

Current Department Of Defense (DOD) SECRET Security Clearance

General Experience & Work History:

2014-2016: Critical Facility Engineer (CFE) / Data Center Technician at State Data Center for Washington Technology Solutions (WA TECH), Olympia, WA.

2013-2014: Security Technician (promoted to Supervisor 9/2013) at State Data Center for Washington Technology Solutions (WA TECH), Olympia, WA.

2012-2013: Outfitter for Cabela's in Lacey, WA.

2010-2012: Police Instructor and Liaison Officer for a Forward Operations Training Base (FOB Lone Star) in Afghanistan. Responsible for planning, scheduling and coordinating flight operations for personnel & logistical support of base operations.

2003-2010: Police Officer

2001-2003: Attended College

1991-2001: United States Army Special Forces Communications Sergeant (18E) with experience in: FM, VHF and UHF communications systems. Force Protection, Small Unit Tactics, Combative techniques, Foreign Internal Defense and Instructor training.

1981-1991:Air Traffic Control Facility Chief, duties include: Flight / Airfield Operations, and Control & Maintenance of Critical Environments including ATS, UPS, PDU, Heating & Cooling, Power generation in support of Air Traffic Control Facilities in the U.S. and in Europe.



Contact this candidate