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Customer Service Machine Operator

Location:
Memphis, TN
Posted:
July 18, 2016

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Resume:

Patrick Neie

Cell: 240-***-****

Email: acvq6w@r.postjobfree.com

OBJECTIVE: Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization.

Summary

Detail-oriented and organized extensively trained in spreadsheets, transcription, word processing and desktop publishing. High-energy manager successful in building and motivating dynamic teams with leadership and relationship-building skills.

Dedicated System Operator capable of managing plant personnel, production schedules, raw material orders and maintenance reports. Knowledgeable skilled in reading and interpreting blueprints, diagrams and drawings.

*Warehouse production coordinating with 10 years of experience, including in forklift operation. Familiar with all aspects of logistics, shipping and receiving and general warehouse operations. *Responsible and hardworking warehouse assembler who can collaborate with team and produce quality work on tight deadlines.

*Machine Operator with positive attitude and commitment to safety, quality, customer service and lean manufacturing.

*Talented Machine Operator with solid work history and proven ability to perform well in a team and individually.

*Detail-oriented who works effectively without supervision. Proficient in multitasking and maintaining a safe and efficient work area.

* Hardworking Lift Operator offering 9 years in warehouse shipping and receiving, including ALL lift operation, merchandise loading and maintaining on-time deliveries.

*Dependable and service-focused Courier motivated to deliver consistent, prompt and courteous service.

*Responsible Driver adept at navigation and efficient, on-time deliveries. Possesses a comprehensive visual memory and an excellent sense of direction. Conscientious Truck Driver Knowledgeable about DOT safety regulations and efficient route planning. Accident-free safe driver with clean MVR with no violations.

* Reliable and energetic professional.

Highlights

*Strong decision maker *Event planning and coordination *Compassionate *Safety-conscious *Marketing strategies * Complex Problem Solving Skills *Safety-oriented *Multi-tasker *Exceptional problem solver *Natural Leader *Adaptable *Determined *Customer-oriented *Great attitude *Strong customer relationship builder *High level of cleanly kitchen maintenance *Interviewing and training ability *Knowledge of basic food preparation *team-oriented *Willing to work under pressure *Able to work with hands continuously *Machinery inspector *Materials handling training *Self-motivated *Troubleshooting specialist *Certified Forklift Operator *Neat, clean and professional appearance *Carpentry and pluming *Time management *Microsoft Office *Fine measurement tools proficiency *Clean driving record *Order processing *Filling and data archiving *Shipping and receiving *HAZMAT training *Manufacturing background *Safety Orientation training *Heavy industrial equipment operation *Picking and scanning orders *Lifts up to 100 pounds *HAZMAT Endorsement *Cargo handling *Skillful Kitchen staff trainer *Back of house operations understanding *Kitchen productivity *Ability to handle fast-paced environment *Ability to handle/resolve problems *Cash Handling *Proven leadership skills *Commercial deep fryer and slicer operation *Restaurant management *Power and hand tools *Pallet jack and hand truck operator

Accomplishments

Earned a perfect attendance record for 2 years in a row. Managing crews up to 12 of productivity. Used propane forklift/ lifts/etc to load trailer at warehouse. Hazmat certified with 100%. Guiding warehouse product for quicker efficient and safely to destination. Guided crews up to 12 injury free for 1 year. Prepared pallets by following prescribed stacking arrangement and properly tagging pallets. Assembled product containers and crates. Packed containers and re-packing damage containers. Recorded numbers of units handled and moved, using daily production sheets or work tickets. Given numerous Achievement Awards or raises on production, safety, managing and training of groups. Maintained consistent and on-time delivery record with 99% of all orders arriving on-time or ahead of schedule.

Computer Proficiency

Used Microsoft Excel to develop inventory tracking spreadsheets.

Experience

Auditor

Diamond Comics- Olive Branch, MS 06/2014-01/2016

Established internal control procedures by examining records, reports, operating practices, and documentation. Verified assets and liabilities by comparing items to documentation. Audit workpapers by documenting audit tests and findings. Maintaining internal control systems by updating audit programs and questionnaires; recommending new policies and procedures. Communicate audit findings by preparing a final report; discussing findings with auditees or management. Complying with federal, state, and local security legal requirements by studying existing and new security legislation; enforcing adherence to requirements; advising management on needed actions. Prepared special audit and control reports by collecting, analyzing, and summarizing operating information. Contributing to team(s) effort by accomplishing related results as needed.

Commercial Driver and Customer Satisfaction. 04/2013-05/2014

AutoZone- Lexington Park, MD

Delivering products to local mechanic shops and store transfers. In/out of store consisted of troubleshooting customers issues while delivering customer satisfaction by what it takes to do the job right and going the extra mile.

Lift Operator, Inventory Clerk and Distributor 05/2010 – 03/2013

Nissan North America- Olive Branch, MS

Operated power lift trucks, floor sweepers, pallet jacks and forklifts safely and with 0% incident rate. Stacked and transported all overstock to storage areas. Communicated with floor managers to determine merchandise placement. Coordinated with freight forwarders to expedite international shipments. Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport. Unloaded cargo from truck with hand trucks, forklift, and pallet jacks. Loaded and unloaded 5 delivery trailers per shift. Completed 4-hour OSHA training in HAZMAT. Reported inventory balances and cycle counts in both ERP and WMS systems.

Driver, Assembly/ Management 02/2007 – 05/2010

Center Line Associate- Fort Walton Beach, FL

Managed warehouse goods and equipment. Product operations. Placement of products storage and assembly. Assembly of office design or blue print of merchandise. Navigating crews for disassembly of outdated designs. Selected the most efficient routes in compliance with delivery and instructions and fuel policy. Picked up and delivered cargo in a tractor-trailer using knowledge of roads, highways and interstates. Presented customers with bills and receipts and collected payment for goods being delivered. Checked vehicle’s fluid levels and tire pressure and scheduled any required repairs. Verified loads against shipping papers. Obtained signatures needed to complete and process all paperwork in a timely manner. Answered customer questions regarding shipments. Verified sales orders before loading and unloading merchandise. Reported any errors found on delivery documents to supervisor. Evaluated customer needs and determined appropriate action, referring their questions to management when necessary. Loaded merchandise at store and locations. Inspection of gas, oil, and water levels as well as tires, lights and brakes.

Shift Leader/Management 04/2003 – 02/2007

Tropical Smoothie Café – Cordova, Germantown, TN

Conducted daily pre-shift and weekly departmental meeting to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse equipment through proper restaurant supervision and staff training. Exhibited thorough knowledge of foods, beverages, supervisory duties, sevice techniques, and guest interactions. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Developed and maintained exceptional customer service standards. Ensure proper cleanliness was maintained in all areas of the bar and front of house. Optimized profits by controlling food, beverage and labor costs on daily basis. Built sales forecasts and schedules to reflected desired productivity targets. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Regularly updated computer systems with new pricing and daily food special. Managed accounts payable, accounts receivable and payroll.

McDonalds

Shift Leader Olive Branch, Ms 03/2001- 11/2006

Proficient with spreadsheet, word processing, email and Internet software

Ability to prioritize, plan and coordinate work activities for the entire staff

Ability to direct all staff and clients within their shift . Strong time management and organizational skills. Excellent customer service, organizational, public speaking and written and verbal communication skills Acknowledged all guests with a friendly smile and responded to their needs and special requests.

Empowered the team to satisfy guests and resolved problems.

Recognized crew members for their efforts and contributions during the shift.

Helped in product promotions including sampling and ensured crew can properly describe and prepare all promotional products.

Provided feedback, information and suggestions to Restaurant Manager.

Ensured the shift is properly staffed and the team is properly deployed to meet standards and goals.

Framer/Builder of Custom Homes 05/2000 – 11/2012

D & G construction MidSouth MS, LA, TN, FL

Extensively trained in plumbing, carpentry, painting, plastering, machine servicing and installation. Built and disassembled scaffolds, bracing and barricades. Assisted skilled workers with construction projects in all phases of rough and finished carpentry. Installed and repaired roofs, flashings, sidings and surfaces. Removed old roofing materials in efficient manner. Cleaned all construction areas to avoid hazards. Completed indoor and outdoor residential and commercial construction projects. Used grouting trowels to apply grout between joints of brick and tiles. Arranged and stored materials, machinery tools and equipment. Cut materials to specified sizes for installation using power saws and tile cutters. Transported materials, tools and machines to installation site. Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns. Assisted large crews in erecting, repairing and the wrecking of buildings and bridges.

Education

2004 Olive Branch High School Olive Branch, MS, Desoto

High School Diploma



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