OBJECTIVE I am seeking a position that will utilize my extensive Cisco, Microsoft, VCP, CISSP, ITIL, Project Management and leadership skills and my ability to come up with and implement innovative, collaborative and cost-effective solutions that meet the customer’s tactical and long term needs.

HIGHLIGHTS

Protocols: IPV6, TCP/IP, RIP, OSPF, EIGRP, IGRP, IPX/SPX, PPP, BGP, DNS, DHCP

Technologies: IPV6, Computer Security, Frame-Relay, ATM, VPN, ISDN, Fast-E/Gigabit, T1/T3, FDDI, TOKEN RING, ETHERNET, DS3

Managerial: Staffed, supervised and trained LAN/WAN engineers, administrators and other technical staff. Budgeted, Planned and Implemented Projects. Ability to work with and maintain professional relations with staff and clients at all levels. I also have strong designing, implementation and troubleshooting skills.

OS: Windows 2008 Server, Windows 2003 Advanced Server, ADS, NDS, Windows NT Server, MSSQL, SOLOMON, IMIS, Novell Netware 5.x, 4.x, 3.x, 2.x, Cisco IOS., Network General Sniffer/Probe, Checkpoint Firewall, PIX, VPN, Unix and Linux.

Software apps: VMware 3.x to 6.x, OpenSource, Riverbed (formerly Opnet) SteelCentral AppInternals, SteelCentral AppResponse, SteelCentral NetProfiler, SteelCentral Transaction Analyzer, SteelCentral Netshark, NetIQ, CiscoWorks, New Relic, Foglight, Arcserve System Backup, Netview, HPOpenview, IPASS, NMS- Netware Management Systems, SolarWinds, Sunrise Telecom LANExplorer, TrafficMax, LANTrend, Whatsupgold, Tivoli, NetCool, NetQOS, Voyance, Infoblox, Packeteer and Riverbed.

KEY SKILS: Hypervisor (VMware), various Hypervisors (vSphere, Hyper-V, ESXi, KVM, etc), VMware ESX, ESXi (all versions), vMotion, Dynamic Resource Scheduler (DRS) and High Availability (HA) configurations, vCLI and scripting, concepts: Cloud computing vCloud Director, Amazon, Cloud orchestreation (vRealize, vCenter Orchestratator, etc), Siter Recovery Manager (SRM), Security Hardening, Security Implementation Guide (STIGs) for Virtualization HW

EOD Active DHS OBIM EOD and Badge

CERTIFICATIONS VMware Certified Professional (VCP), Cisco Certifications: CISSP, PMP, CCNP (Routers & Switches), CCSP, CCDP, CCIE (lab 1st attempt), CISSP, ITIL, PMP, Microsoft Certified Systems Engineer (MCSE 2008 + Messaging, iNTERNET), MCITP Enterprise Admin, Master Certified Netware Engineer (MCNE)

EXPERIENCE

10/12- 6/17/16 Chief Systems Engineer, OBIM PLSE (SAIC) contract, VA

As a Chief Systems Performance Engineer, my responsibilities include but are not limited to:

Create and manage the core project artifacts (weekly status reports, project schedule, project initiation document and project plan document.

Interfaces/Coordinates support tasks required from various technical teams and external vendors.

Works on project life cycle from requirements through design, implementation and support to ensure implementation of appropriate technology in every stage.

Captures technical requirements and defines technology solutions; creates the conceptual, logical and physical design of the solution to ensure that the appropriate technology is acquired and implemented.

Researches technological advancements to ensure that information systems are continuously improved and aligned with industry and company solutions; designs and provides updates to standards; designs and provides updates to standards to enhance company solutions.

Assists client in defining strategic technology for solution. Provides input in selecting business packages and vendors.

Collaborates with and provides direction and guidance to other systems analysts and programmers and in most cases serves as Project Leader.

Works with team members, on-site consultants, partners, companies, third parties, and clients to define, develop and deploy technology solutions.

Assists in increasing the productivity and effectiveness of the organization by defining standards, best practices and promoting reuse of existing technology where appropriate

Serves as Technology expert in delivering technological requirements, designs and solutions in a physical or virtualized cloud environment to meet business needs.

Provides technical expertise and guidance; participates in design reviews; validates technology approach and associated work products to ensure adherence to company guidelines. Conducts Cost/Benefit analysis and evaluate feasibility of various approaches.

Applies enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise.

High level subject matter expertise in VMWare vSphere 4x-6x, VMWare SRM (Site Recovery Manager, vCloud Director, Cisco UCS, Cisco UCSD, Cisco Nexus, Cisco 1000v, NetApp Storage (Flexpod), Citrix XenDesktop, Citrix XenApp.

Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design etc.

Designs architecture to include the software, hardware, and communications for Cloud Initiatives.

Provides account team support for moderately complex projects/programs to include business and technical solutions for the bid process and the planning, design, implementation and support to ensure the information technology (IT) solutions strategy.

Designs, communicates, and maintains Cloud technology vision and architecture for medium-sized information technology solution projects/programs. Provides technical and project/program leadership on medium-sized information technology infrastructure engagements.

Serves as technology expert on delivering technological requirements with a focus on Cloud solutions in addition to others such as server, desktop, local service, Local Area Networks, Wide Area Networks, data centers, mainframes, medium sized server configuration, and backup services to meet business needs.

Provides technical expertise and guidance; participates in design reviews; validates technology approach and associated work products on medium sized projects to ensure adherence to company guidelines. Conducts cost analysis studies to determine feasibility of various approaches.

01/12-8/12 Subject Matter Expert, Infrastructure Capacity Planning and Monitoring (OPNET), Cyberdata – USCIS contract, DC

As a Senior Principal subject matter expert engineer, my responsibilities included but was not limited to:

Responsible for ensuring that USCIS network infrastructure and services (file access, email, Internet, databases and applications) are available to end-users on a 24x7 basis.

Assist in the design of and develops integrated solutions in accordance with corporate standards, products and specifications.

Assist in the analysis and resolves basic program support deficiencies and conducts testing and processes to enhance performance and remediation.

Work on projects as assigned and assists in supporting the efforts of technical support staff in the performance of assigned projects and tasks.

Provide technical consultation on current and proposed systems to other organizations and clients.

Provide technical support to customers by handling systems-related issues and provide on-call technical support either telephonically or electronically as warranted by the situation.

Implement and document processes and procedures to ensure compliance with standard business and security practices.

Assist in the implementation of training tools and documentation.

Provide training and mentoring for other team members.

Successfully implemented the OPNET ACE Live at DC1 and DC2 to be used for proactive Application monitoring and troubleshooting.

09/08-01/12 Senior Principal Engineer, Systems GDIT – USCIS TOMIS and SETI contract, DC

As a Senior Principal engineer with expertise in DNS, AD, Windows 2000, 2003, Exchange 2000, 2003, NETIQ Monitor, OPNET, NetQOS, Infoblox, ArcSight, Netcool, Voyence, Cisco 6500, Cisco 7600, ITIL, performance monitoring and troubleshooting, my responsibilities included but were not limited to:

Captures technical requirements and defines technology solutions; creates the conceptual, logical and physical design of the solution to ensure that the appropriate technology is acquired and implemented.

Researches technological advancements to ensure that information systems are continuously improved and aligned with industry and company solutions; designs and provides updates to standards; designs and provides updates to standards to enhance company solutions.

Assists client in defining strategic technology for solution. Provides input in selecting business packages and vendors.

Collaborates with and provides direction and guidance to other systems analysts and programmers and in most cases serves as Project Leader.

Works with team members, on-site consultants, partners, companies, third parties, and clients to define, develop and deploy technology solutions.

Assists in increasing the productivity and effectiveness of the organization by defining standards, best practices and promoting reuse of existing technology where appropriate

Serves as Technology expert in delivering technological requirements, designs and solutions in a physical or virtualized cloud environment to meet business needs.

Provides technical expertise and guidance; participates in design reviews; validates technology approach and associated work products to ensure adherence to company guidelines. Conducts Cost/Benefit analysis and evaluate feasibility of various approaches.

Applies enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise.

High level subject matter expertise in VMWare vSphere 4x-6x, VMWare SRM (Site Recovery Manager, vCloud Director, Cisco UCS, Cisco UCSD, Cisco Nexus, Cisco 1000v, NetApp Storage (Flexpod), Citrix XenDesktop, Citrix XenApp.

Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design etc.

Designs architecture to include the software, hardware, and communications for Cloud Initiatives.

Assist in the design of and develops integrated solutions in accordance with corporate standards, products and specifications.

Work on projects as assigned and assists in supporting the efforts of technical support staff in the performance of assigned projects and tasks.

Designs architecture to include the software, hardware, and communications for Cloud Initiatives.

Implement and document processes and procedures to ensure compliance with standard business and security practices

07/03-08/08 Technical Lead Infrastructure Monitoring, SI International – FCC contract, DC

As a Principal subject matter expert engineer in DNS, AD, Windows 2000, 2003, Exchange 2000, 2003, NETIQ Monitor and OPNET ACE and Panorama troubleshooting, my responsibilities includes but not limited to:

Responsible for ensuring that FCC’s network infrastructure and services (file access, email, Internet, database applications) are available to end-users on a 24x7 basis.

Managed a Technical staff of 15 Network Engineers.

Assists in the design of and develops integrated solutions in accordance with corporate standards, products and specifications.

Assists in the analysis and resolves basic program support deficiencies and conducts testing and processes to enhance performance and remediation.

Works on projects as assigned and assists in supporting the efforts of technical support staff in the performance of assigned projects and tasks.

Provides technical consultation on current and proposed systems to other organizations and clients.

Provides technical support to customers by handling systems-related issues and provide on-call technical support either telephonically or electronically as warranted by the situation.

Implements and documents processes and procedures to ensure compliance with standard business and security practices.

Assists in the implementation of training tools and documentation.

Provides training and mentoring for other team members.

Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance to standard operating procedures. Investigates and resolves matters of significance.

Performing staff performance review and appraisal.

Making recommendations to FCC upper management on cost-effective multiple-tier application monitoring and troubleshooting solutions.

Responsible for provide Upper Management and application owners with daily, weekly and monthly performance reports and presentations.

Active participant in the FCC team designing, planning and implementing IPV6 at the FCC.

Member of the USA Federal Government IPV6 team.

Successfully planned, scheduled and implemented OPNET ACELIVE for monitoring the FCC’s computer based services.

Successfully planned, scheduled and implemented Orion’s Solarwinds for monitoring the FCC’s Cisco Network Infrastructure.

Successfully implemented OPNET’s Panorama at the FCC and used it in determining the Root-Cause of FCC CIMS application performance degradation.

Successfully tweaked Servers to enhance application performance.

Successfully planned, scheduled and implemented automated Network Performance Weekly and Monthly reports.

Evaluate IBM Tivoli, NetCool and HP OpenView

Responsible for evaluating various monitoring tools, recommending products, negotiating price with vendor and ensuring the successful implementation of monitoring projects.

Successfully negotiated Opnet software at a 40% discount and training at a 95% discount for the FCC.

Install, configure and used Opnet in modeling the gigabit network infrastructure upgrade.

Using Opnet’s ACE to troubleshoot and successfully resolve slow ULS and CIMS application response time issues.

Using Opnet’s ACE to troubleshoot and successfully resolve slow Internet access issues at the FCC.

Led Performance enhancement projects such as used Opnet’s NetDoctor to analyze the Cisco routers and switches for logical or configuration errors.

Actively involved in the planning and implementation of the FCC gigabit network infrastructure upgrade.

Design, Install and Configure Opnet’s Panorama to use for real-time performance analysis and troubleshooting of complex applications by monitoring system and application metrics within each server, across all tiers.

Successfully negotiating for free use of Netiq software in production for over six months.

Responsible for collecting and monitoring metrics which will serve as basis for SLAs.

Installing, configuring and implemented automation tools to ensure reliable services and expedite troubleshooting (root cause analysis).

Design, install, configure and implement a centralized Network Management desk. This desk serves as the centralized command center for FCC infrastructure monitoring.

Install, configure and implement NETIQ Appmanager 7, Analysis Center, Control Center, Diagnostic Console, Performance Profiler, Windows Response Time, Network Response Time, Active Directory Response Time, Exchange Response Time and Web Response Time in FCC’s network. This serves as a basis for SLAs and allows the operations team to be notified of impending network issues. This allows the server and network engineers to take proactive measures on the Windows and UNIX based servers. The Response Time for Web is used for monitoring CORES, ULS and other FCC key web services.

Install, configure and implement WhatsupGold in FCC’s network. This allows the operations team to be notified of router and switches issues on a just-in-time basis.

Install, configure and implement SolarWinds for monitoring the Cisco local and remote network infrastructure.

Configured, managed and monitored FCC’s Cisco routers and switches.

Responsible for ensuring that availability and smooth operation of FCC’s DNS, ADS, DHCP, replication and mail systems.

Evaluate various backup and antivirus software packages.

Install, configure and troubleshoot Windows 2003 and Exchange 2003 in a lab environment.

Actively involved in the Design and implementation of an FCC Disaster recovery plan.

07/02-07/03 Technical Lead - Technical Services, Contractor – DOT FHWA contract, DC

Technical lead responsible for a $4,500,000 national migration from Groupwise to Exchange 2000.

Managed and supervised a Technical staff of 35 Network Engineers.

Assists in the design of and develops integrated solutions in accordance with corporate standards, products and specifications.

Assists in the analysis and resolves basic program support deficiencies and conducts testing and processes to enhance performance and remediation.

Works on projects as assigned and assists in supporting the efforts of technical support staff in the performance of assigned projects and tasks.

Provides technical consultation on current and proposed systems to other organizations and clients.

Provides technical support to customers by handling systems-related issues and provide on-call technical support either telephonically or electronically as warranted by the situation.

Implements and documents processes and procedures to ensure compliance with standard business and security practices.

Assists in the implementation of training tools and documentation.

Provides training and mentoring for other team members.

Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance to standard operating procedures. Investigates and resolves matters of significance.

Provided weekly reports and monthly presentations to DOT FHWA upper management.

I communicated with various vendors and created schedules for implementation of various solutions that I recommended.

Designed, specified hardware and software, procured, installed, configured, troubleshot and maintained all servers for the project.

Responsible for the technical staffing the project.

Designed and implemented the DNS, Active Directory and the exchange systems.

Reviewed, redesigned and upgraded the existing LAN/WAN infrastructure to accommodate the migration.

Actively involved in implementing policy, assigning responsibility and prescribing procedures which emphasizes on DITSCAP and C& A.

Evaluated various backup and antivirus software packages.

Evaluated IPASS global remote secured access.

Designed, evaluated and implemented citrix servers

Evaluated Windows 2003 and Exchange 2003.

Designed and implemented Disaster recovery plan.

Designed and implemented a Security based ADS and Exchange infrastructure.

Implemented an Arcserve 9 backup system for all sites.

Responsible for ensuring proper replication of ADS and DNS information.

Responsible for securing the network and implementing a disaster recovery plan.

10/01-07/02 Senior Network Engineer - Technical Services, Contractor – John Hopkins University, MD

Designed, installed and configured and optimized two Windows 2000 servers.

Assists in the design of and develops integrated solutions in accordance with corporate standards, products and specifications.

Assists in the analysis and resolves basic program support deficiencies and conducts testing and processes to enhance performance and remediation.

Works on projects as assigned and assists in supporting the efforts of technical support staff in the performance of assigned projects and tasks.

Provides technical consultation on current and proposed systems to other organizations and clients.

Provides technical support to customers by handling systems-related issues and provide on-call technical support either telephonically or electronically as warranted by the situation.

Implements and documents processes and procedures to ensure compliance with standard business and security practices.

Assists in the implementation of training tools and documentation.

Provides training and mentoring for other team members.

Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance to standard operating procedures. Investigates and resolves matters of significance.

Upgraded about 25 workstations from Windows 95 and 98 to Windows 2000.

I performed the migration a database from a single system Synergy program to a networked environment.

Installed and configured Vector NTI, End-Note, CorelDraw, Sigma Plot, Omiga, Adobe PhotoShop, Adobe Illustrator and Microsoft Office 2000 in a network environment.

06/01-05/02 Cisco Instructor – Capitol College, MD

Instruct students for the CCNA, CCNP and CCDP certifications.

7/98-5/01 Senior WAN Engineer - Technical Services, Contractor - DynCorp - DOE EM Contract, MD

Assist in troubleshooting Cisco LAN/WAN networks.

Manage projects, budget and mentored Technical staff.

Acted as liaison between clients and Telecommunications and Networking vendors.

Re-engineered existing IP addressing to accommodate network growth.

Mentored other Network Engineers.

Managed PIX and Checkpoint Firewalls.

Participated in the design and testing of VPN solutions.

Design and implement a Microsoft Clustered Exchange Server on Compaq hardware.

Project leader in the Design of a migration from Netware 4.x to Netware 5.

Project Leader in the Design of ADS and migration from NT 4.0 to Windows 2000 environment.

Managed the upgrade of the Network Infrastructure from a 10MB/s to 100 MB/s and 1GB/s.

Managed the upgrade of the T-1 WAN link to a DS-3.

Design and implement a Fault Tolerant Network and Servers.

LAN/WAN Performance Troubleshooting and Optimization.

Responsible for implementing a secure network infrastructure.

7/97-7/98 Director of Technical Services - Protech Solutions Inc., MD

Provided Technical Direction for the Company.

Managed and supervised a Technical staff of 25 Network, Systems and Applications Engineers.

Evaluated new Technologies and planned their implementations.

Assists in the design of and develops integrated solutions in accordance with corporate standards, products and specifications.

Assists in the analysis and resolves basic program support deficiencies and conducts testing and processes to enhance performance and remediation.

Works on projects as assigned and assists in supporting the efforts of technical support staff in the performance of assigned projects and tasks.

Provides technical consultation on current and proposed systems to other organizations and clients.

Provides technical support to customers by handling systems-related issues and provide on-call technical support either telephonically or electronically as warranted by the situation.

Implements and documents processes and procedures to ensure compliance with standard business and security practices.

Assists in the implementation of training tools and documentation.

Provides training and mentoring for other team members.

Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance to standard operating procedures. Investigates and resolves matters of significance.

Supported LAN/WAN Networks in the US and the Virgin Islands.

Reviewed and Redesigned LAN/WAN Infrastructure for various customers.

Implemented Fault-tolerance and Security practices on LAN/WAN Infrastructure and Network Operating Systems.

Planned Technical budget for the Company

Coordinated and managed strategic and tactical meetings addressing design and implementation of projects and trained Technical staff.

Installed and configured VPN solutions and PIX Firewalls.

Deployed ISDN Dial-in and Frame-Relay Solutions to remote customer sites.

Installed and configured Cisco based LAN/WAN networks.

Capacity Planning and Network Performance monitoring and optimization.

1/95-7/97 Manager of Network Division - Applied Business Systems, MD

Design, configure, and implement Cisco based LAN/WAN Solutions.

Managed Technical staff.

Assists in the design of and develops integrated solutions in accordance with corporate standards, products and specifications.

Assists in the analysis and resolves basic program support deficiencies and conducts testing and processes to enhance performance and remediation.

Works on projects as assigned and assists in supporting the efforts of technical support staff in the performance of assigned projects and tasks.

Provides technical consultation on current and proposed systems to other organizations and clients.

Provides technical support to customers by handling systems-related issues and provide on-call technical support either telephonically or electronically as warranted by the situation.

Implements and documents processes and procedures to ensure compliance with standard business and security practices.

Assists in the implementation of training tools and documentation.

Provides training and mentoring for other team members.

Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance to standard operating procedures. Investigates and resolves matters of significance.

Implemented LAN/WAN Network, Security and Management Standards.

Integrated Macs, Netware, Unix and Microsoft Networks.

Developed, implemented, tested and fine-tuned Microsoft and Netware design strategies to ensure File Server and network fault tolerance, performance and availability.

9/93-1/95 Senior Network Engineer; Tri-cor Industries, MD

Design, configure, and implement

LAN/WAN infrastructure, installations, capacity analysis, Disaster Recovery, firewall services LAN Workgroups, and upgrades, Frame-Relay, ISDN, Internet access

MS Cluster Server - MS Exchange on a Compaq server with NT 4.0 server

Installed, configured and troubleshot Cisco Routers and Switches.

Assists in the design of and develops integrated solutions in accordance with corporate standards, products and specifications.

Assists in the analysis and resolves basic program support deficiencies and conducts testing and processes to enhance performance and remediation.

Works on projects as assigned and assists in supporting the efforts of technical support staff in the performance of assigned projects and tasks.

Provides technical consultation on current and proposed systems to other organizations and clients.

Provides technical support to customers by handling systems-related issues and provide on-call technical support either telephonically or electronically as warranted by the situation.

Implements and documents processes and procedures to ensure compliance with standard business and security practices.

Assists in the implementation of training tools and documentation.

Provides training and mentoring for other team members.

Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance to standard operating procedures. Investigates and resolves matters of significance.

Installed and configured Acuity Financial Client/Server, installed and configured SQL Client/Server networks. Installed and configured Lotus CCMail.

Train LAN Administrator and supervise technical staff

Troubleshoot network problems using Sniffer Pro

Develop, test and Implement Disaster Recovery Plans.

3/92-1/94 Part-Time Instructor; Computer Learning Center, VA

8/88-1/92 Electronic Deliver Specialist, IBM Corporation, MD

Install, configure and troubleshoot:

Windows/NetWare 3.x, OS/22.x, Macs, Risc 6000,

Lanalyser and Sniffer

LANtastic, NetWare Lite, Lotus CCMail, WordPerfect Suite

Windows for Workgroups (peer-to-peer and peer-to-domain)

Printers and Print servers (Novell/Microsoft)

8/8-1/92 Programmer; Lamps Unlimited, MD

System configuration

DBMS setup and administration

Disaster-Recovery plans

1/86-5/90 Teaching Assistant; University of the District of Columbia, (UDC)

Prepare training material and provide hands-on training for students.

EDUCATION University of Maryland

MBA, Concentration in MIS (GPA 3.84/4.00), May 1995

University of the District of Columbia

BBA, Computer Science and Accountancy (GPA 3.74/4.00), May 1990

HONORS/AWARDS USCIS outstanding Contractor Award, December, 2011

Academic Achievement Scholastic Awards 1985-1989; Dean's List

PUBLICATIONS Technical articles published at Netiq’s Netconnect 2004 and 2005.

Technical articles published at Opnet’s OPNETWORK 2004 and OPNETWORK 2005.

PRESENTATIONS Technical Presenter Netconnect 2004, 2005 and 2006

Technical Presenter OPNETWORK 2004, 2005 and 2006

REFERENCES Available upon request.

Contact this candidate