JOSEPH JACKSON

**** **** ***** ** • Washington, DC 20020 • acvptn@r.postjobfree.com • 202-***-****

SUMMARY OF QUALIFICATIONS

A self-starting creative individual with demonstrated organizational and planning abilities. Works well individually or as part of a team. A results-oriented, dependable professional with demonstrated knowledge and expertise in General Labor, Forklift Operation, Fire Suppression Systems, and Customer Service. Excels in a fast-paced environment as well as providing outstanding customer service while increasing the overall customer experience. Able to contribute favorably to bottom line goals with the use of analytical skills.

PROFESSIONAL EXPERIENCE

JACKSON CLEANING SERVICE Jun 2006 – Apr 2012

MAINTENANCE WORKER

Washington, DC

A privately owned and run cleaning service.

• Monitored building security and safety by performing such tasks as locking doors after operating hours and check electrical appliances assuring that equipment was off and not creating a potential safety hazard.

• Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.

• Stripped, sealed, finished, and polished floors and escalators.

• Gathered and emptied trash.

• Serviced, cleaned, and replenished the restroom soap and hand towels.

• Cleaned, dusted, and polished furniture and fixtures.

HEYMAN MAILING COMPANY

May 2004 – Jun 2006

MAIL CLERK Rockville, MD

A full service direct mail company located in Rockville, MD.

• Collected, sorted and delivered incoming, outing and interdepartmental mail; operates various mail

• Received and sorted campus or department mail by departments and prepares bundles of mail parcels for delivery

• Received and sorted outgoing U.S. mail; meters mail and processes for delivery to U.S. Postal Service; operates mail metering machines and electronic accounting system.

• Processed all classes of mail including express mail and private carriers, to ensure adherence to proper size, weight, postage and other postal requirements

• Received and processed incoming and outgoing insured, certified, express and registered mail and parcels according to postal regulations

• Located proper addresses and makes corrections for misdirected mail; forwards student mail according to United States Postal Service regulations

• Sold postage stamps and money orders; hands out packages, certified and registered mail when assigned to service station

• Closed out cash drawer, money orders and postage meter at end of shift.

• Prepared and processes necessary paperwork related to mail services; maintains records on quantities and descriptions of materials received and distributed

• Performed other duties as required such as delivery of supplies dependent on area or department of assignment.

GUARDIAN FIRE PROTECTION

Feb 2004 – May 2004

SERVICE TECHNICIAN Gaithersburg, MD

A premier fire protection and inspection service company.

• Served existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems

• Established service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests

• Maintained rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements

• Kept personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

• Documented service and installation actions by completing forms, reports, logs, and records

• Maintained customer confidence by keeping service information confidential

• Accomplished operations and organization mission by completing related results as needed

CAL MAILING

SERVICE Aug 2002 – Feb 2004

MAIL CLERK Gaithersburg, MD

A full service mailing company.

• Collected, sorted and delivered incoming, outing and interdepartmental mail; operates various mail

• Received and sorted campus or department mail by departments and prepares bundles of mail parcels for delivery

• Received and sorted outgoing U.S. mail; meters mail and processes for delivery to U.S. Postal Service; operates mail metering machines and electronic accounting system.

• Processed all classes of mail including express mail and private carriers, to ensure adherence to proper size, weight, postage and other postal requirements

• Received and processed incoming and outgoing insured, certified, express and registered mail and parcels according to postal regulations

• Located proper addresses and makes corrections for misdirected mail; forwards student mail according to United States Postal Service regulations

• Sold postage stamps and money orders; hands out packages, certified and registered mail when assigned to service station

• Closed out cash drawer, money orders and postage meter at end of shift.

• Prepared and processes necessary paperwork related to mail services; maintains records on quantities and descriptions of materials received and distributed

• Performed other duties as required such as delivery of supplies dependent on area or department of assignment.

EDUCATION

Kentucky Department of Education Jun 2001

Graduated: GED Ashland,

Kentucky

Joseph Jackson acvptn@r.postjobfree.com 202-***-****

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