Professional Summary

Skills

Experience

Caryl Taylor Hanson

**** * ****** *** *** 639, Tulsa, OK 74107

Home: 918-***-**** - acvptg@r.postjobfree.com

English Language

Reading Comprehension

Writing

Critical Thinking

Time Management

Negotiation

Judgment and Decision Making

01/2004 to 12/2015 SOCIAL SERVICES SPECIALIST

STATE OF OKLAHOMA / DEPARTMENT OF HUMAN SERVICES - Tulsa, Ok Used computers for various applications, such as database management or word processing.

Answered telephones and gave information to callers, took messages, or transfered calls to appropriate individuals.

Created, maintained, and entered information into databases. Greeted DHS visitors or callers and handled their inquiries or directed them to the appropriate persons according to their needs.

Operated electronic mail systems and coordinated the flow of information, internally or with other organizations.

Trained and assisted new staff with computer usage and Food Stamp processing procedures.

Learned to operate new office technologies as they were developed and implemented.

01/1998 to 12/2003 CHILD SUPPORT SPECIALIST

STATE OF OKLAHOMA / DEPARTMENT OF HUMAN SERVICES - Tulsa, Ok Prepared Administratice Court office orders and documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.

Filed child support pleadings with court clerk.

Met with clients and attorneys and to discuss details of child support cases. Prepared legal documents, including child support income assignment orders, and Distric Court child support pleadings.

Investigated facts and reviewed orders. Searched pertinent sources, such as public records, to determine causes of action and to prepare cases. Education

Had telephonic contact with clients, scheduled appointments, and conducted interviews.

10/1992 to 12/1997 RECPTIONIST

STATE OF OKLAHOMA / DEPARTMENT OF HUMAN SERVICES - Okmulgee, Ok Helped develop lateral file system in DHS county office. Functioned as file clerk, receptionist, and switchboard operator as needed. Operated communication systems, such as telephone, switchboard, intercom, or public address.

Answered incoming calls, greeted callers, provided information, transferred calls and took messages for casworkers and staff as necessary. Relayed or routed written or verbal messages.

Stamped messages with time and date and filed them appropriately. Assisted clients in completing Food Stamp, Childcare, and Daycare applications. Perform clerical duties, such as typing, proofreading, accepting application, teleprocessing applications, and distributing mal. 12/1999 Master of Science: Management

SOUTHERN NAZARENE UNIVERSITY - Tulsa, Ok

12/1997 GERONTOLOGY / FAMILY STUDIES

SOUTHERN NAZARENE UNIVERSITY - Tulsa, Ok