EDUCATION

PROFESSIONAL SUMMARY

QUALIFICATIONS

WORK HISTORY

JUSTIN BURKE

**** ********** ******, *** *****, CT 06513

Home: 475-***-**** - Cell: 203-***-**** - acvpsd@r.postjobfree.com Bachelor of Science: Management

University of New Haven - West Haven, CT

Major: Business Management

Minor: Criminal Justice

GPA: 3.2

Recipient of Distinguished Scholar Scholarship

Studied International Business Law in London, England (University of New Haven Study Abroad Program, Winter Intersession 2015)

Passionate and well qualified professional with over five yearsexperience in sales, administration, and customer service. Fit to complete all managerial processes and provide employees with all necessary facilities for accomplishment of company goals. Expertise in building rapport with customers and resolving issues in timely manner.

Outstanding written, verbal, interpersonal,

and computer skills

Ability to make decisions independently

and supervise work

Excellent planning, organizational, and

multi-tasking skills

Works well under pressure

Customer service-oriented

Well-traveled

Personable and friendly

07/2015 to Current Valet Supervisor

Valet Park of America – New Haven, CT

Facilitates fast-paced and dynamic entrepreneurial environment. Trains staff on operating procedures and company services. Develops highly empathetic client relationships and earned reputation for exceeding service standard goals.

Schedules staff shifts to cover peaks and lulls in customer inquiries. Responsibly opening and closing location.

Quickly and efficiently completes plethora of cash and credit transactions daily. 08/2012 to 03/2014 Sales Support Staff Member

Victoria's Secret – Milford, CT

Ensured superior customer experience by addressing concerns, demonstrating empathy, and resolving problems on the spot.

Participated in physical inventory counts every quarter. Replenished materials at each cash wrap.

Folded and arranged garments in attractive displays. 02/2012 to 12/2014 Administrative Assistant

University of New Haven Reserve Officer Training Corps – West Haven, CT Greeted visitors entering the office, determined nature and purpose of visit and directed them to appropriate destination.

Frequently used word processing, spreadsheet, database and presentation software. Developed and maintained internal student filing system. Politely assisted students and family members in person and via telephone. Assured office was presentable at all times.