Vicki R. Baker

**** *** ***

San Jose Calif. ****5

408-***-****

acvps6@r.postjobfree.com

OBJECTIVE: I am a motivated professional individual, ready and willing to participate within a World Class organization. I have 25+ years in inventory, warehousing, manufacturing, buyer/planner and logistics assignments. I have substantial “hands-on” experience in materials management, inventory control and customer service, a champion of team building and a team player. I am a very results-oriented individual with a “can do” attitude. Strongest personal attributes are organization, good communicator and multitasking.

SUMMARY: 25+ years in manufacturing environment, materials management, inventory control, logistics, sales support, customer support and program management

Successfully transitioned and absorbed additional responsibilities during several reorganizations, able to adapt

Ability to multi-task in a high paced environment

Highly motivated, ability to work independently while being part of a larger team

Excellent organization skills, accountable, task orientated

Demonstrate a strong ability to identify, analyze and solve problems

Good communicator and team leader, motivator and trainer

Experience with implementation of a new Enterprise Resource Planning (ERP) system (SAP)

Three years experience working with SAP

EXPERIENCE:

Buyer-Planner

Manage all buying and production requirements daily to support on time delivery

Negotiate with suppliers for best quality, pricing and delivery

Update SAP, on going as business and requirements change. Maintain system integrity

Manage MRB - RTV, RWK, SCRAP

Follow up on backorders, expedited delivery as needed

Program Coordinator

Manage product from BOM entry, integrity, TMD, ECO, MRP, planning, shop orders, manufacturing, order processing, shipping, RMA and all material movement related to meeting customer requirements.

Customer Service

Manage and enter all customer returns within 24 hours

Receive and track all incoming calls to 800 lines for customer support

Coordinate between third party and customers, payment, delivery and status of repairs

Maintain on time delivery per Warranty and Non Warranty status

Review and coordinate stock to third party from France

Manage COOP program with dealers

Sales Administration

Ensuring all customer order are entered, accurate within 24 hours

Maintaining on time delivery of product to customers, communicating delays timely

Reporting, Bookings, Backlog and Revenue, supporting company targets.

Forecast consolidation, supporting manufacturing requirements

Master Scheduler and Production Inventory Control Manager

Responsible for all aspects of Forecast, Planning, Production and Materials to meet the business plan. Assists in the development of organizational policies and authorize their implementation.

Manage and control the Material Planning, Sales Order Processing, Production and Inventory Control Organization.

Produce, implement and manage the Material Requirement Planning (MRP), resulting in accurate and timely forecast review.

Responsible for the creation and accuracy of all Planning Bills of Materials.

Translate the Master Schedule into material plans and production schedules. Create and control forecast models. Interpreted MRP, monitor and prioritize work in process (WIP). Open and close work orders, managed material flow, established priorities and ensure shipments (on-time). Evaluate and implement engineering change orders (ECO’s).

Communicate to Manufacturing production plan and ensure capacity and resources will support achieving schedules.

Involvement in NPI, planning, production, scheduling and release.

Create and nurture a very dynamic staff, resulting in highly motivated, results-oriented individuals with high standards of quality, accountability and dedication.

Responsible for many aspects of the Production Control including all stockroom functions, inventory accuracy, receiving, kitting and sales order processing. Develops organizational policies and authorizes their implementation.

Participated in the creation and implementation of an excess/obsolete program, resulting in inventory reduction.

Establish goals and disciplines to enhance customer response time and service within the materials organization.

Maintain a cycle count program, with established ABC classifications and maintained an inventory accuracy of +98%. Resulting in internal auditing only, no year-end physical inventories.

Participate in the development of the Material Review Board (MRB) and Rejected Material Authorization (RMA) programs.

WORK HISTORY:

Wichita Clutch – Wichita Falls, TX 2013 - 2016

Buyer/Planner

JAVAD EMS - San Jose, CA 2010 - 2013

Program Coordinator

Ashtech/Magellan Navigation, Inc. - Santa Clara, CA 1992 - 2009

Customer Support Manager (2006 –2009)

Sales Administration Manager, OEM BU (2004 – 2006)

Customer Service Representative (2002 – 2004)

Master Scheduler and PIC Manager (2001 – 2002)

Production and Inventory Control Manager (1999 – 2001)

Inventory Control Coordinator/Supervisor (1995-1999)

EDUCATION:

Bachelor of Science Degree in Business Management (2001)

Experienced in all Microsoft Office application

Proficient in CAManMan (ASK MANMAN)

SAP (ERP)

EXACT MAX (ERP)

APICS classes attended

CPIM classes attended

ISO Auditor

Bachelor’s degree in Bible Studies

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