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Office General Manager Customer Service

Location:
Humble, TX
Salary:
$48000/yr
Posted:
July 15, 2016

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Resume:

Taffany Anne Jones, BA, RDA

***** ******** ******** ** ******, TX 77365

830-***-****

acvpjg@r.postjobfree.com

EXPERIENCE

Advanced Dental Care, Kerrville Office Manager & RDA

FEBRUARY 2012 - MARCH 2016

Review/manage clinic schedules, Review/manage patient charts, Ordering, Supply/Inventory,

Full cycle accounting, Manage Human Resources functions, Chairside Assistance including, dental supplies, hand pieces, sterilize instruments, set-up trays, stocking, digital equipment,

extraction preparedness, biohazard clean-up, surgical dental assistance, and all Dentist requests, Provide post treatment instructions and review all documentation from each visit. CDT Coding, Preauthorization request, insurance verification, accurate insurance fee for claims and collections, Maintain working knowledge of HIPPA requirements and OSHA Health and Safety standards

Career Point College, San Antonio Admissions Advisor

APRIL 2010 - JUNE 2011

Enrolled & advised students on career planning, Nursing Program specialist

InTown Suites Hotel -- General Manager

DECEMBER 2005 - MARCH 2010

Hotel operations: Optimize occupancy rate, Maintain Profitability, REVPAR, Manage Human Resources functions, Control labor costs, P&L, T&A, Payroll, Staffing, Training, Evaluations, Scheduling, Ordering Supplies, Manage inventory, Customer and property Safety, Ensure maintenance of rooms and property, or Cleanliness, Local marketing. Supervise staff of 7. Completed 132 room remodel without loss of sales. Grew to #1 Nationally numerous months

HEB Grocery Company -- Retail Manager

JUNE 2001 - MARCH 2005

Operations of various departments: Customer and store safety, Ensure cleanliness of entire store, Manage Human Resources functions, T&A, P&L, Scheduling, Staffing, Evaluations, Training, Minimize Shrinkage, Merchandising, Ordering supplies, Manage inventory. Supervise staff of 120. Reduced Drugstore inventory for closure without loss of sales, Reduced Bakery shrinkage 15%. Increased customer throughput 13%. Grew Customer Service to #8

EDUCATION

St. Mary’s University, San Antonio B.A. Degree

JANUARY 1993 - MAY 1996

Communications & English, 3.54 GPA

LANGUAGES -- Intermediate Level Spanish



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