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Customer Service Administrative Assistant

Location:
Houston, TX
Posted:
July 14, 2016

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Resume:

Daniyell Crawford

832-***-****

acvphw@r.postjobfree.com

Education:

Lone Star College, Houston, TX

Associate’s Degree – Mass Communications emphasis, June 2016

Art Institute of Houston, Houston, TX

Digital Filming and Production

Work Experience:

Jan. 2016 to April 2016 Fox Sports The Woodlands, TX

Media Service – Internship

Received tapes and recorded feeds; prepped, ingested and managed on-air content

Handled data entry, tracking and labeling, purging, degaussing, recycling, content verification, retrieving and shelving of physical tape

Support with technical writing for manuals

July 2015 to Present Alfred Angelo Bridal Houston, TX

Receptionist (part-time)

Greet and check in clients; answer incoming calls, screen and direct accordingly

Manage appointments and execute reminder calls

Support with clerical and administrative duties to include filing, stuffing purchase packets, light cleaning, and tagging dresses

Nov. 2014 to Jan. 2016 Burlington Coat Factory Houston, TX

Customer Service Representative

Sold quality merchandise and interacted with diverse customers

Received, checked, and shelved merchandise orders to ensure standard of store presentation

Performed all register operations; completed all daily register and store open/close functions and bank deposits according to policies and procedures

Responsible for keeping store clean and uncluttered

Nov. 2013 to May 2014 Macy’s Houston, TX

Sales Associate

Sold quality merchandise and interacted with diverse customers

Received, checked, and shelved merchandise orders to ensure standard of store presentation

Performed all register operations; completed all daily register and store open/close functions and bank deposits according to policies and procedures

Responsible for keeping store clean and uncluttered

Oct. 2006 to Jan. 2013 Sam Houston Race Park Houston, TX

Print Shop Administrative Assistant (7/2010 to 1/2013)

Supported in all track operations to include providing exemplary customer service, team member training and overall clerical support

Prepare and transmitted daily bookkeeping

Troubleshot daily close out and shift sales analysis

Valet Attendance (10/2006 to 5/2010)

Greeted and welcomed guests; parked and delivered vehicles

Accepted payments for use of parking lot; executed ticket audits and logged/stored valet keys.

Troubleshot daily close-out and shift sales analysis

Oct. 2007 to July 2009 Cypress Hospital Houston, TX

Cashier

Processed guest transactions of purchased menu selections to include ring up sale, tender of money or processing of credit card or payroll deduction; completed all cash handling and reconciliation forms

Maintained front of house retail merchandizing and service areas

Assured cleanliness of cashier islands and retail service areas during service period; cleaned and sanitized beverage equipment; cleaned, organized and restocked cashier islands and retail service areas for next day

Secured venue service point at end of service period

Skills: Microsoft Word, Excel, PowerPoint, Access and Outlook; 10-key by touch; social media and internet savvy



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