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Customer Service Assistant

Location:
San Jose, CA
Posted:
July 16, 2016

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Resume:

Joselene Noel

**** ********* ****. *** **

N Lauderdale, FL, 33068

561-***-****

acvp6q@r.postjobfree.com

Objective: to secure a challenging and responsible position in a new company using my talents

and abilities to the benefits of the company, and where I will have the opportunity for

professional growth.

Skills and Qualifications:

Certified Nursing Assistant

Bathing and dressing patients

Taking vital signs

Collecting information about conditions and treatment plans from caregivers, nurses and

doctors

● Answering patient calls

● Examining patients for bruises and other injuries/wounds

● Turning or repositioning patients who are bedridden

● Lifting patients into beds, wheelchairs or exam tables

● Cleaning and sanitizing patient areas

● Provide and empty bedpans

● Changing sheets and restocking rooms with necessary supplies

Medical Assistant

Report to clinical coordinator or practice administrator

Perform nursing procedures under supervision of physician or physician assistant

Assist physician and physician assistant in exam rooms

●Escort patients to exam rooms, interviews patients, measure vital signs, including

weight, blood

pressure, pulse, temperature, and document all information in patient’s chart

Give instructions to patients as instructed by physician or physician assistant

Ensure all related reports, labs and information is filed is available in patients’ medical

records prior to their appointment

Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare

sterilization as required

Take telephone messages and provide feedback and answers to

patient/physician/pharmacy calls

Triage and process messages from patients and front office staff to physicians and

physician assistants

Maintain all logs and required checks (i.e. refrigerator temperatures, emergency

medications, expired medications, oxygen, cold sterilization fluid change, etc.)

All other duties as assigned by clinical coordinator or practice administrator

Exceptional customer service and phone etiquette

Ability to maintain effective and organized systems to ensure timely patient flow

The ability to perform phlebotomy and administer injections

Work Experience:

Publix Supermarket

01/1999-10/2001

5881 N University Dr

Tamarac, FL 33321

Home Health Agency

01/2001-08/2007

3090 West Oakland Park Boulevard,

Oakland Park, FL 33311

Lakeland OB-GYN

09/2007-04/2010

1733 Lakeland Hills Blvd,

Lakeland, FL 33805

Home Health Agency

01/2012-08/2014

3090 West Colonial

Lakelande, FL 334759

Education:

Palm Beach State College

General Education

08-2010/05-2012

Lake Worth, FL

Licenses and Certificate:

Medical Ultrasound

Coconut Creek, Florida

08/2014/-06/2016

References:

MS Clarck RN Clinical Coordinator 954-***-****

Neals Maxilin Billing Coordinator 941-***-****

Emmanuel Paraisy Medical Coding/Biller 407-***-****



Contact this candidate