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Administrative Assistant

Location:
Palos Hills, IL, 60465
Salary:
$35,000 - $40,000
Posted:
July 12, 2016

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Resume:

Janice Kazmierczak

Experienced Administrative Professional

Worth, IL 60482

acvnxo@r.postjobfree.com - 779-***-****

To obtain a position that will enable me to use my strong organizational, communication, and customer service skills. Offering a 20 year history of demonstrating a great work ethic, a positive attitude, and the ability to quickly learn and master new tasks. I am looking to further my career and gain new experience with a new company. WORK EXPERIENCE

Operations Assistant

Boerman Moving & Storage - Woodridge, IL - February 2014 to March 2015 Responsibilities

Data entry of driver's manifests for shipments. Audit mileage. Driver Liaison regarding claims and shipments. Reporting hours for payroll for drivers. QuickBooks and balancing accounts. Customer service, scheduling appointments with customers and our in home estimator. Accomplishments

I took on various new tasks and completed them successfully. I reduced our claim percentage on our drivers by correspondence with claims adjusters. Submitting documentation. Skills Used

Customer service. Communication. Research. Hard work. Dependability. REO COORDINATOR

KENNEDY CONNECTION REALTORS - May 2013 to January 2014 Responsible for facilitating communication between many different parties simultaneously.

• Foreclosure File Opener - Confirm property address, confirm occupancy status

• Negotiated Relocation Assistance agreements (Cash For Keys) with occupants and various Clients including but not limited to Fannie Mae and Freddie Mac.

• Contact municipalities for property information and requirements (Vacant Property Registrations, Liens, Inspections, etc.)

• Locate and contact HOA for property information. Forward information to Clients.

• Knowledge of Multiple Listing Service (MLS)

• Property Preservation Coordinator

• Handle high volume of email, both time-sensitive and confidential

• Coordinate Schedules and Calendars

ADMINISTRATIVE ASSISTANT-BILLER

TREDROC - September 2012 to May 2013

Entered and managed all billing data for local repairs

• Responsible for contacting clients for overdue payments

• Managed communications between people in different roles to ensure billing data was accurate.

• Customer Service Rep

MARKETING REP - OFFICE ASSISTANT

ADVANTAGE MEDICAL GROUP - March 2008 to September 2012 Solicited New Business

• Assisted Chiropractor

• Front Desk - Greeted Clients - Scheduling

OWNER

Maid For You Cleaning Service - Chicago, IL - April 1987 to August 2008

* Cleaning residential and commercial buildings

• Supervising all crews and ordering all necessary products

• Developed marketing plans to promote and grow the business.

• Developed all of the new client estimates.

• Managed all billing and payroll.

OFFICE MANAGER

REFIX TRAILER REPAIR - August 2003 to February 2008 Entered and managed all billing for both CN Railroad Customers and local customers

• Client onboarding including explain the process, billing, and delivery information.

• Directly assisted the company president with tasks as requested.

• Reception, Customer Service, HR Assistant

EDUCATION

Daley College - Chicago, IL

ADDITIONAL INFORMATION

Skills & Abilities

COMMUNICATION

• I am able to communicate both verbally and written very effectively with co-workers, customers and clients. COMPUTER / TECHNOLOGIES

• I have experience and am proficient in Microsoft Windows (XP - 7) including office products (2007-2012).

• Efficient internet researcher using multiple search engines and websites to obtain property information. CUSTOMER SERVICE

• I enjoy working with people and excel at communicating and even difficult or unwanted news. QUICK LEARNER

• I am able to pick up new systems and processes very quickly. I enjoy learning new things and look forward to mastering new responsibilities and tasks.



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