DENIS LAM INFRASTRUCTURE VIRTUALIZATION CLOUD

Mississauga, ON L5N 6V1 Lan: 289-***-****/Mob: 289-***-**** acvnwa@r.postjobfree.com LinkedIn IT PROJECT MANAGER

Customer and results focused with strong business and IT acumen and over 15 years of experience in software development, methodology, and infrastructure solutions. Proven track record in delivering every phase of medium to large IT application projects from initiation to closure. Manage multiple projects simultaneously from coding to support while maintaining quality and meeting customer expectations. Earn the trust of sponsors and key stakeholders, executing initiatives with limited information and ambiguity. Inspiring team leader who sets direction, mobilizing and motivating team to transform strategies and ideas into solutions. Adaptable in any environment. Excellent communication with strong influencing and negotiation skills, and ability to effectively navigate a highly matrixed organization. Firmware/Software Development, Demo & Partner Training, Management, Leadership, Project Planning, Products Deployment, Technical Support, Virtualization Infrastructure Management & Deployment, Software Project Leadership & Management, Embedded System & Application Design, Network & Telecommunication Protocol, VMware Datacenter, Sphere/ESX, WorkStation, Project Set Up & Roll-out, Project Deliverables, Stakeholder Management Qualifications Highlights

• Long experience and background in portable/hand device, embedded system and real-time kernel: RTOS, Linux and derived

(Android/iOS).

• Outstanding industrial process and software environment including host/integration

• Develop detailed work plans, project schedules, estimates, and resource plans according to the Software Development Life Cycle (SDLC/DevOps). Managing big projects collaboration with various source control tools such as Coderight, SVN, ClearCase

• Manage project changes, risks, issues and actions, and updates.

• Work with multi-site project teams across time zones.

• Operation management and product deployment.

• Solid skills in coding and scripting in different computer languages; DevOps, Slurm/OMPI, OpenStack.

• Unix/Linux and Windows, scripting in Shell or TCL/TK, Python and native C/C++ development and Windows cross-platform environment. Had been TA for UNIX and programming during in University years. EXPERIENCE

VMWARE, Burlington, ON 2010 – 2016

World leading Virtualization/Hypervisor Software Company serving over 500K customers and 60K partners, providing solutions for automation of computer, networking and storage resources. Integration Engineer

Integration and solution engineer in storage, networking and infrastructure supporting customers. Collaborated as TAM with engineering team, sales, marketing, operations and administration to address and resolve customer issues.

• Acquired virtualization Cloud technology and the operation and deployment process to complement software development skills. Consistently ramped up and kept abreast of technology including devOps and OpenStack.

• Delivered 100% customer satisfaction and receiving recognition and commendations from customers.

• Logged analysis and scripting to assist troubleshoot/integration/deployment.

• Handling both Linux/Windows environment. Provide recommendation in configuring/troubleshooting existing infrastructure and network to work with VMware products/cloud.

ALCATEL-LUCENT, Toronto, ON 2005 – 2010

Telecommunication and network equipment manufacturer Consultant Design Engineer on 3G wireless

Executed functionalities of UMTS control node, call processing, configuration/engineering database. Collaborated cross- functionally as senior software consultant in RNC project. Designed and implemented QA project sub-system.

• Trained and coached junior team members to ramp-up to the development platform in Livelink, ClearCase/UCM source control and Alcatel-Lucent's RNC system.

• Organized and coordinated training for business partners’ designers reversing existing engineering code and the enhancing system.

• Reversed engineering and enhanced existing software components. NBS TECHNOLOGIES INC., Toronto, ON 2002 – 2005

A leader in Point of Sales and Card personalization equipment, EMV compliance, migration, and smart card manufacturing. Digital sub-system/Team Lead - POS Device Firmware and Software Worked with HW architect to design and enhance the card wire and wireless POS deployed today in retail stores such as IKEA, TD Bank, and others. Defined and built pre-sales demos. Implemented CDMA to replace the CDPD for wireless devices. Defined and provided test cases, scripts and tests code: SHELL, TCL/TK, and custom code.

• Redesign and build the wireless payment device deployed within TD Bank and retail stores.

• Replaced the costly thermal printer and implemented the wireless feature into the payment device. Secure ARM architecture, cryptography solution.

DEVELCON ELECTRONICS LTD., Toronto, ON 1999 – 2002 Telecommunication Equipment Manufacturer

Operating System Group Manager

Managed the operating system and LAN software. Enhanced the development process and methodology and the core system to new hardware and technologies.

• Led project to enhance and maintain the core software on which products were built.

• Delivered development projects Athena and Access within tight budgets while maintaining quality products with re-usable code, low maintenance and remote debugging and update. BROADBAND NETWORK INC. (BNI), Winnipeg, MB 1997 – 1999 A leading provider of high-speed broadband wide area network services and interactive video applications. Manager of Call Management System

Led and coordinated a team of 10 software engineers. Prepared and packaged demos and phase deliveries.

• Designed and built the Call Management System for an ATM backbone in OO/C++ on VxWorks and Tornado.

• Provided the system Boot Strap Program, VxWorks and software configurations.

• Supported the development methodology and tools: compilers, source control, UML, ObjectTime and TogetherC++. Prior Experience (Details available on request)

SAGEM, Project Lead, Telecommunication Division, France GE Medical Thomson CGR, Software/Firmware Engineer, France EDUCATION

Master’s Degree in Micro Electronics & Computer Science, University of PARIS VIII, 1986 PROFESSIONAL DEVELOPMENT AND CERTIFICATIONS

VMware Certified Associate

vSphere Performance Certificate, Virtual

Networking, High Availability, Repro Cloud, Storage and SAN Sim Network & Protocol, Téléinformatique, Ecole Nationale Supérieure des Télécommunications, Paris, France Project Management Control & Communications, Synaxe Specialist Training School, Paris, France ATM and PNNI, Technology Symposium Inc.

Managing and Supervising People, Fred Prior Seminars OOA & OOD, UML, Coach and TogetherC++, ObjecTime

Languages: French, English, Vietnamese, Cantonese and Taiwanese.

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