Service Sales
Resume:
Joseph F.Lumoneka
Silver Spring,MD 20902
acvnkm@r.postjobfree.com
OBJECTIVE:
to obtain a challenging position with a growing and innovative firm,with a chance for advancement in my field.
EDUCATION:
-University of Congo school of Sociology Kinshasa,Congo Demoncratic 1974-1977
African History and Sociology,B.A.
-Adult Education Computer Instruction PC's Portland,Maine 1993-1994
WordPerfect 5.o/5.1-Certificates.
-Academy of Private Investigations Beverly-Hill California 1993-1994
Division of Probe,Inc General Investigations,Under-Cover,Report Writing manual.
EMPLOYMENT HISTORY
A)FCP Protection Security Officer Washington,DC 20012 04/2015-Present
-Knowledge of Security tactic acces control,patrol,property control,policies and folloe-up report.
-Investigation Undercover,general report writing and agency operation.
-perform at emergency control,physical security and administrative function,protect client's,employees,visitors and property.
-Expertise as examiners,documents sociological science,operation research and excellent physical condition.
-Keep immediate supervisor promply and fully informed of all problems or unusual matters of significance and takes prompt curative action where necessary or suggest alternative courses of action which may be taken.
-Patrolling designated areas of the premise answering calls for service involving automobile accidents,burglaries,thefts,public disturbances disputes and other misdemeanors.
-preparing to incidents of fire,medical emergency,bomb,threat,flooding water,discharge,elevator emergency hazardous materials,equipement weather,and others incidents.
B)Dollar Tree Stores Inc Wheaton Silver Spring,MD 20902 04/2015-Present
Sales Floor Associates.
-Responsible for providing exceptional service to customers include greetings.
-Assisting with selection of merchandise completing transactions and answering questions regarding the Store merchandise.
-Assisting in maintain a clean,well-stocked store for customers during and after theirs shopping experience.
-Helping in the unloading of merchandise,and transporting merchandise from stockroom to sales floor.
-Independently stocking shelves
-Protecting and securing all company assets,and adhering to all policies and procedures including safety guidelines.
-Providing leadership and direction to new associates as needed.
-Maintain a professional and friendly environment with customers,subordinates and Supervisor.
C)Holy Cross Hospital Silver Spring,MD 20910 07/2011-07/2016
Environmental Service Aide
-Perform housekeeping duties for the Hospital's environment Service Deparment.
-working with Assistant Director of Environmental Services or the housekeeping,Supervisor on a Regular basis.
-Working with the nursing Department based on guidance and instruction.
-Applying cleaning techniques and procedures and operating equipment and all other supplies.
-Responsible for additional assignment related to support function as needed to provide service of excellence to patient,visitors and hospital staff.
-Responsible for providing timely and courteous and competent services.
-Working independently as a housekeeper at Holy Cross Hospital.
-Performing other duties assigned by Supervisor's in daily basis.
D)Embassy Suites Hotel Arlington,VA 22202 12/2006-10/2010
Laundry Attendant and Houseperson
-Wash,dry and fold hotel linen and towels.
-Properly use all saop,chemicals and equipment for cleaning linen.
-Maintain and rotate a supply of clean linen,towels,blankets and others.
-Maintain the linen discard log daily/weekly basis in monthly inventory.
-Keep the laundry and public areas (i.e.lobby,restroom,hallways,stairswells,elevators ECT,clean.
-Answer housekeeping department telephone and record messages requested.
-Dust furniture's and pictures,empties carts of soiled linen and dispose trash,removes spots,insects and debris,polish fixtures and clean astray.
-Delivers items to rooms,suites attendant upon requested and assist in cleaning suites as need.
-Return lost items found in guest room,hallways or back to the house "lost and Found"items with date.
-Stocking linen closet with amenities and supplies,lift,bend move heavy equipement and remain on one's feet for extended of time.
REFERENCE AVAILABLE UPON REQUEST
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