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Customer Service Data Entry

Location:
Trenton, NJ
Posted:
July 11, 2016

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Resume:

Dina Bravo

*** ****** ******

Hamilton TWP NJ, **629

Phone: 609-***-**** acvnh2@r.postjobfree.com

OBJECTIVE

To obtain a Bi-Lingual Medical Assistant/Receptionist position that will allow me to employ all my skills to the best of my ability.

SKILLS

Medical Terminology / Hospital System/HBOC-400 Software

Knowledge of Medicare/ Medicaid

Computer WP 5.1 Word for Windows 6.0-2007, OS 2.0-6.0 and Windows 3.1

Typing speed 35-40 wpm

Bilingual- Fluent in English and Spanish reading/writing

Call Simplicity/software

EXPERIENCE

Xerox Business Services, LLC, Hamilton NJ 2/2/15-05/25/16

Customer Care Specialist/Project-based

Processed eighty eligibility applications for NJ Family Care/State Medicaid program and follow up with beneficiaries and regular clients.

Entered information into a web-based computer system and reference other State of NJ specific databases.

Verified data and initiate requests for missing information notices via outbound calls and mail.

Accessed to confidential information such as State wage and Medicaid system.

Processed income calculations with pay stubs, income tax forms 1040, and profit or loss statements and translating Spanish applications.

Call Simplicity Software, received incoming calls for 1095 forms project from 12/2016 to 05/25/2016 updating beneficiary’s information and data intake on the system HMO.

Self-Pay Solutions Inc., Bloomfield, NJ 07/17/2000-10/31/2014

Financial Counselor

Responsible for screening and completing Charity Care Applications for Regional Hospital’s patients.

Determined patient’s eligibility for Medicaid or Charity Care programs, or for A.C.A insurance

Knowledge of NJ State regulations for hospital assistance programs

Utilized verbal and written communication skill effectively in interactions with patients 3rd party payers and billing department/hospital personnel.

Additional jobs including processing mail in/out, filing, faxing, phone calls in/out

Shoprite Shopping Center Lawrenceville, NJ 2005-2010

Cashier/ Customer Service

Cashier/ Stocked snack area and grilled area.

Cleaned and put all signs for designated areas of self-service hot bar.

Supported clients on daily operations.

PRWT Services, Inc. Trenton, NJ 1997-1998

Data Entry/ Lock Box

Opened and sorted incoming mail

Data Entry/ Processed endorsed surcharges payments for NJ Motor Vehicles by using the alpha numeric keypad 150 batch/ per hour

EDUCATION

Certificate Training:

New Jersey Family Care and A.C.A.

Mercer County Community College at West Windsor Campus

Major: Cert- Microcomputer application

Office System Technology 36 Credits

Trained for/Medical Terminology translation and interpretation from English to Spanish

Mercer Hospital

Career Training Institute/ Mercer Community College, NJ

Medical Secretary/Certificate

Hightstown High School at Hightstown NJ

Diploma



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