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Customer Service Sales

Location:
Saint Peters, MO
Salary:
50000
Posted:
July 12, 2016

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Resume:

Thomas J. Jaeger

E: acvn8x@r.postjobfree.com M: 636-***-**** Saint Peters, MO 63376

https://www.linkedin.com/in/thomas-jaeger-9127b122

Beyond.com/0617EC58-3490-4BDA-8F31-83023AA03972

Inventory Management and Process Improvement

Detail-oriented Purchasing Agent with excellent time-management skills who delivers superior performance with a challenging workload. Strong analytical and critical thinking skills applied to process improvement and protecting the bottom line. Possesses knowledge of key business operations used in both warehousing and office environments. Excellent project management skills with a commitment toward meeting deadlines and a strong sense of urgency. A strong ability to adapt and a desire to continue to learn have provided me with the skills to succeed in any new position. As shown below, I have demonstrated my abilities in multiple departments which has led to many internal promotions.

Core-Competencies Include:

Statistical Analysis & Reporting Forecasting Inventory Analysis Operations Sales Pricing Inventory Control Vendor Negotiation Warehousing & Logistics Customer Service Business Planning Project Management

Professional Experience

French Gerleman (Dec. 2007-Present)

An electrical supplies distributor servicing the electrical, automation, datacom, power transmission and safety segments within the industrial, commercial and construction markets.

Purchasing Agent, Lighting & Datacom (Sep. 2015-Present)

Purchase order entry for all five branch locations supplemented by daily interaction with pricing, sales, marketing, accounting and warehouse departments. Negotiating with vendors for coordination of returns including stock rotation scheduling. Product maintenance including defining product class, category and rank. Analyzing price files and specification sheets in addition to assisting in the continued maintenance of our catalog.

Identified an opportunity to combine pricing files with catalog files so that sales could easily cross-reference items without revealing cost information to the customer.

Inventory Control Manager, Operations Oct. 2011 – Sep. 2015 (promoted to Purchasing Agent)

Reconciliation of cycle counts with adjustments, cost-analysis documentation, & metrics reporting. Coordination with multiple departments to ensure quality, satisfaction, and accuracy.

In 2013, increased inventory accuracy rate from 87% to 96% and exceeded year-to-date goal by 22%

Ended 2014 with a 96.8% cumulative accuracy rate (from 94.2%) and decreased YTD inventory loss

Assisted operations management and IT department in the successful implementation and maintenance of our inventory-barcoding system at the company’s other branches

Cycle Counting Specialist, Inventory Control Apr. 2010 – Oct. 2011 (promoted to Inventory Control Manager)

Conduct daily cycle counts, assist in discrepancy reconciliation, and perform system maintenance

Work with marketing, purchasing, and sales for product positioning in showroom and at our counter-sales (will-call).

Assistant Shift Supervisor, Warehouse Apr. 2008 – Apr. 2010 (promoted to Inventory Control Department)

Opening/closing operations, personnel management, and customer service resolution. Freight and third-party delivery service scheduling.

Order Puller/Verifier, Warehouse Dec. 2007 – Apr. 2008 (promoted to Assistant Shift Supervisor)

Pull, verify, & package materials ordered by customers.

Education

Columbia College (cum laude)

Bachelor of Science in Business Administration

Majors in Human Resources, Business Management, & Marketing

Technical Skills

Infor SX.e ERP Oracle Hyperion TREND InVue Total Warehouse Logistics (TWL) Microsoft Office



Contact this candidate