Michael A. Kosclskey

**** ******* *** *** *******, TX 78244 210-***-**** acvn7g@r.postjobfree.com

Career Summary

Enthusiastic professional with ability to manage multilevel business platforms. Currently searching for my next opportunity with a company who rewards initiative, hard work and goal oriented individuals. Possesses easily transferable skills such as organization, working with teams, writing skills, and desire to succeed at achieving company goals.

Education

University of Texas at San Antonio, San Antonio, TX

Bachelor of Business Administration, Major-Marketing, Minor-Management Graduation Date: May 2008 Major GPA: 3.0/4.0 Cumulative: 3.0/4.0

Core Competencies

Service negotiations, customer service relations, sales assessment, product evaluation, analysis of product demand, employee training & supervision. Substantial customer service background, interpersonal & communication skills. Studies in accounting, marketing, economics, finance, & general business. Progressive planning, problem solving & decision making experience.

Experience

Technical Support Tier 3 Escalation Support Agent (SOS)

May 2015 – April 2016 At&t Uverse, San Antonio, TX

Human Resources Coordinator

July 2014 – October 2014 Transcom International, San Antonio, TX

Senior Healthcare Recruiter

November 2008 - April 2012 Maxim Healthcare, San Antonio, TX

Skills/Abilities

Sales

Slashed payroll/benefits administration costs negotiating fees, while initiating a series of programs focused on enhancement of employee training & leadership

Created relationships with business owners with active sales calls, attending career related events, & utilizing social media w/ focus on client specific solutions

Actively market using strong analytical skills & all pertinent demographics

Communication

Rigorous involvement in volunteer organizations such as McDonalds house, Salvation Army, and various health awareness walks and events

Direct, train, and provide feedback to employees with emphasis on teamwork & time management to optimize the precision of service, while maintaining high sales volume

Review company reports, recommend solutions based on company policy, and ensuring focus on customer service goals and best business practices

Management

Co-manage business with focus on sales & public relations such as creating incentive programs, and generate events to show employee and client appreciation

Maintain 24/7 healthcare clientele with 24/7 emergency on-call problem solving

Daily review of pricing, operations costs, & direct labor goals to maximize profitability

Recruiting

Prospect, Source, Qualify, Interview and maintain general employee and client

Spearheaded steps to implement and revise multiple screenings specific skill labs ensure quality candidates with positive overall employee growth

Computer Skills

Microsoft Word, Excel, PowerPoint