Zinaida Chaika

*** *** *** *** *

Saskatoon S*K *Z9

Cell 306-***-****

acvn63@r.postjobfree.com

Summary of Skills

Over 20 years of experience in banking industry

Proven ability to multi-task, prioritize, and manage time effectively

Attention to details

Ability to work effectively as part of a team and individually

Flexibility

Goal oriented

Excellent customer service skills

Exceptionally responsible and reliable

Self motivated and well organized

Energetic and enthusiastic

Adaptable, with effective cross-cultural communication skills

Employment History

General Merchandise Clerk, November 2014-May 2016

Apparel clerk

Michael’s Independent Grocer

Saskatoon

Responsibilities:

- Suggestive selling

- Provide advice about merchandise

- Customer service oriented

- Work with minimal supervision

-Stocks shelves and marks prices on items.

-May use electronic scanner to record price

- Set up displays of merchandise in windows or display cases

- Significant use of memory

- Continuous learning

- Job task planning and organizing

- Working with others

Warehouse person

Extra Food, Saskatoon October 2012-November2014

Responsibilities:

-Walking through the shelves and replenishing merchandise

-Monitoring cleanliness of the store and instructing housekeeping department to do the needful

-Welcoming customers and providing them prompt and friendly service

-Interacting with customers sensing their mood and topics of interest

-Accompanying customers and showing them range of products stocked on shelves

-Maintaining discipline and behaving professionally with customers by maintaining adequate distance during conversation

-Ordering products and supplies in time to avoid 'out-of-stock' situation

Director of branch of CB Private Bank September 2009- February 2012

Mariupol, Ukraine

Responsibilities:

-Providing clients with a wide range of banking products and services, including mortgages, investments, day-to-day banking accounts, credit cards, small business accounts and loans, auto loans, and insurance

-Achieving sales goals by marketing, developing relationships with existing clients, and bringing new clients to the branch

-Complying with bank’s policies and procedures

Head of HR Department of CB PrivateBank June2001-September 2009

CB Private Bank in Mariupol, Ukraine

Responsibilities:

-Search and hiring new staff

-Training of bank employees

-Working with clients

Education

Donetsk Pedagogical College - Diploma of the teacher

Donetsk National University, Ukraine - Diploma of Accounting 1996

References

Eugenia Chiperi - manager GM Michael’s Independent Grocer in Saskatoon, 306-***-****

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