Christopher L. Alston
*** ***** *** **** ***** 469-***-****
Grand Prairie, TX 75052 acvn59@r.postjobfree.com
OBJECTIVE
To obtain a position where I can maximize my multilayer of management skills, quality assurance, program development, training experience, customer service, and a successful track record in the employee development
PROFESSIONAL EXPERIENCE
Sr. Operation Supervisor Kohl's E-Commerce
Desoto, TX 2012 - 2016
Improve Workflow to Drive Results
Manage the workflow of several departments in conjunction with individual department supervisors
Develop and maintain accuracy standards to ensure unit inventory integrity
Align with business partners to resolve issues and ensure efficient service
Ensure dynamic staffing to meet company goals
Evaluate Key Performance Indicators to Ensure Effective Merchandise Processing
Effectively manage staff to meet UPH and CPU goals
Ensure performance best practices by monitoring safety and accident incident reports to reduce lost time
Evaluate and track level of service and accuracy standards
Work with Executive team to “start up” new warehouse process
Equipment Operator Trainer
Operations Manager Zale Corporation Irving, TX 2007- 2012
Accountable for production, supervision and discipline of twenty-four employees
Monitor and evaluate employees based on goals and standards
Compile production and personnel statistics into spreadsheets or databases
Verify employee time/payroll information, authorize overtime
Make suggestions and show initiative for process improvements
Identifying and resolving various workflow and system problems
Assist Department Manager with budget and planning process
Supervised Inbound, Outbound, Picking and Packing
Operations Supervisor/Production Planner Spectrum Supply Chain
Cedar Hill, TX 2000 – 2006
Trained, evaluated, and counseled thirty - sixty direct and temporary employees for production, receiving, and shipping functions
Responsible for scheduling 104 LTL shipments daily.
Initiated and implemented processes to improve efficient and effective production flow. Prepared, maintained and presented daily, weekly, and quarterly reports to maintain compliance.
Monitor and evaluate employees based on goals and standards
Supply Chief/Embassy Guard United States Marine Corp
Barstow, CA 1989-1999
TECHNICAL SKILLS
Proficient in Microsoft Access, Word, Excel and PowerPoint, Global Positioning System, Warehouse Management System (WMS) Red Prairie, Manhattan, Kronos, SAP, Oracle
EDUCATION
Barstow College
BS Business Management August 1998
REFERENCES
Business, Educational, and Personal references are available and can be furnished upon request.