Zia Ahmad

www.linkedin.com/in/ziasprofile

** * **** ****** 631-***-**** (Cell)

Deer Park NY 11729 acvn48@r.postjobfree.com

CAREER OBJECTIVE / OVERVIEW

Proven experience in the Software Testing Industry with diversified experience in Manual and Automated testing of Web and Client/Server Based Applications for Windows and UNIX environments.

• My testing experience allows me insight into the issues I find,

which positively impacts ticket turn- around time. I prioritize my time well,

as I work on a variety of different applications in a fast moving environment.

• Finally, my knowledge of QA and deployment procedures give everyone on the

team comfort that I wouldn’t sign off on a build that wasn’t ready to ship.

Looking for a position as a Quality Assurance Analyst or Software Test Engineer.

Professional experience in quality assurance with solid understanding of the importance of ensuring

that all builds are quality-checked before and after being deployed to production.

High level of flexibility and ability to react quickly to changing business needs in the fast paced,

deadline-driven environment managing multiple, simultaneous projects.

In depth understanding about Software Development Life Cycle (SDLC), CMMI, ITIL and different types of methodologies such as waterfall, Agile, Iterative.

Very good experience in working with Agile/Scrum Framework of Software Development Methodologies.

Writing and executing test plans and test cases in highly structured environments and performing all types of testing.

Solid Hands on experience in Functional, Integration, and Regression testing, Black box testing, GUI testing, Back-end testing, User Acceptance testing (UAT), and Load/Performance testing.

Expertise in testing tools like Quality Center (ALM), PVCS Tracker, Quick Test Professional (QTP/UFT), Win Runner, Load Runner and Rational Robot.

Performed Functional, Regression, User Acceptance and performance test using Manual test Methodology and Automated testing tools.

Ability to document and track defects using Quality Center (ALM), JIRA, etc.

Good knowledge in Querying and Testing RDBMS such as Oracle, PL/SQL Developer, MS SQL

Server for data integrity.

Desire to make the world a better place to work for my team.

Ability to thrive in a constantly evolving ecosystem.

PROFESSIONAL EXPERIENCE

Teledata Communications, Inc. (TCI), Islandia, NY Sept 2013 – April 2016

IT Quality Assurance Analyst.

Teledata Communications, Inc. (TCI) is a leading provider

of software-as-a-service (SaaS) cloud-based loan origination solutions

for credit unions, banks, and finance companies.

Highlights of Accomplishments:

Led a team of three Junior QA Analysts and three interns within six months of hire, recognized for developing excellent test plans/scripts and rapidly discovering defects.

Served as a team member in the Agile/Scrum Model Team and had lots of positive contributin.

Contributed to high-reliability technology releases as a result of thorough testing that helped maintain TCI’s industry-leading sales ranking, market share and customer-satisfaction rating.

Employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.

Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices by doing:

Regression testing new releases

Smoke testing releases

Deployment verification testing

Resolution coordination with other members of the technology team

Provide technical direction and guidance, as well as hands-on quality management for all products

Assure quality of diverse, simultaneous projects of varying complexities in all stages

Ensure implementation of formal processes to support the product development process

Assist in deployment and release procedures

CA Technologies (Computer Associates), Islandia, NY Jul 2012 – Jun 2013

Software QA Analyst (Contract)

Attend Requirement Reviews, Project status calls, Work with Release Manager and PM, Conduct and Attend defect status calls, Report execution and defect status to QA Lead and PM on a daily basis in a very Agile Dev Environment.

Actively involved in Smoke, Functional, Regression, Stress, Performance and Load Test.

Analyzing business requirements, system requirements and technical specifications to create and execute test cases.

Experienced creating test scenarios from business and technical requirements

Experienced building detailed test plans and presenting these plans to large groups

Experience with test set up, defect management and maintenance in HP Quality Center or HP ALM

Assist business users in defining User Acceptance Testing, test cases, test planning and execution.

Create and maintain test cases in a test management repository.

Actively participating in business walk-through, inspections, reviews and user group meetings for quality assurance.

Work in close collaboration with the development and production teams to communicate and document the testing process and to build the test effort into project schedules and scope.

Work with business users, business analysts, developers, IT operations, project management, change management to analyze and plan various project documents and issues that come about.

Plan, document, evaluate and track testing results to ensure system applications are free from defects.

Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and /or functionality within IT software projects or IT operational systems.

Comply with industry standards and practices of the software development life cycle.

Coordination of Quality Assurance offshore / onshore team (of 10 people) efforts for the assigned initiative.

Work concurrently on several projects, each with specific instructions that may differ from project to project.

Aetna Health Care, Pittsburgh, PA Jun 2011 – Jun 2012

QA Analyst, Clinical Business Units’ IT Dept. (Contract)

Testing the different insurance domains.

Testing the business 'process' (PowerBuilder application) for use by the end users. Validating the background functions (PL/SQL programs) that manipulate the data. Reviewing and understanding of business requirements,

Reviewing existing and modified codes.

Generation of test plans and cases from design specifications, executing those plans.

Documenting defects and following through with resolution.

Testing software build, version, new releases and any modifications and updates.

Attending walkthrough meetings with the Business Analysts, Project Managers, Business Managers and QA Lead.

Attending requirement review meetings

Working in different databases like Oracle and DB2.

Writing SQL queries to retrieve data from the databases using PL/SQL Developer.

US Department of State, Bethesda, MD Nov 2009 – Apr 2011

Software Test Engineer (Contract)

Expertise in preparing Test Plan and Test cases.

Developed test cases for automation team for regression testing.

Involved in Manual and Automation testing of Web and Client Server Application.

Analyzed business requirements, functional specification, and the required documents for testing.

Performed Functional, Negative, Smoke, System, Integration, Regression, UAT and Performance Testing.

Allocated priorities to all the test cases, taking into consideration the product module priorities.

Conducted elaborate manual testing on test cases and provided feedback to the development team.

Validated test to check boundary conditions and error messages.

Used Quality Center for requirements management, planning, scheduling, running tests defect tracking and managing the defects.

Wrote SQL statements in script to retrieve data from database in order to verify accurate data stored in database as well as back end testing.

Analysis of automation tools and usage on their web based application and recommendations for Performance testing lab methodology as well as scripting for intranet/internet.

Developed test approaches /test designs. Wrote test plans, created production simulations, and test data.

Identified testing methodology functional, load, stress testing based on the business processes and analyzed the business requirements along with Product Manager & Project Manager to make Test determine Synchronization points using LoadRunner and QTP.

Conducted GUI, Data driven, Backend and Functionality Testing using QTP.

Responsible for performance testing script development and analysis reporting for applications as well as testing methodologies and software development lifecycle process improvement.

Created statistically valid conclusions from quantitative test results.

Documented the Test Results and presented the daily and weekly report to QA Manager.

New York Stock Exchange, New York, NY Nov 2007 – Oct 2009

Software Test Analyst.

Generated and implemented Test Plans, Test cases, Test Scripts on different applications.

Involved in Manual and Automated testing of the front-end application.

Performed Functional, Regression, Integration and End to End testing using WinRunner.

Created Database Checkpoints and conducted Back End Testing.

Performed Data Driven testing using WinRunner.

Written the scripts manually on Excel spreadsheets and electronically record using WinRunner along with the required Test Cases.

Tested the functionality of most commonly used panels, using WinRunner, created and added logic to the script with conditional statements, loops and arithmetic operators to create more powerful and complex test.

Performed Data Validation and Data Integration for Back End Testing using SQL Queries manually.

Reported issues into the bug reporting system and follow up with the development team until it gets resolved using Quality Center.

Performed Performance/Stress Testing using tools such as such as LoadRunner and Batch testing.

Actively participated in the team meeting with the developer and business to understand the test requirements effectively.

Involved in testing the applications during System testing, Integration testing and Regression testing.

Involved in Performance Analysis, documentation, code, and provided an assessment of potential performance bottlenecks.

Provided a comprehensive final document which contained detailed statistical analysis of testing results, conclusions and guidance, and suggestions of ways performance may be improved.

Actively involved in testing the online screens, batch process that was used to run and maintain the functional process of the application.

Involved in capturing the test results, which were analyzed for completeness of coverage, percentage executed and percentage passed.

Utilized Quality Center as a request tracking system for tracking the Defects and generating reports.

Performed Stress, Performance and Endurance testing using LoadRunner.

Environment: WinRunner, Mercury Load Runner, TestDirector, Windows XP, SQL Server 2000.

TECHNICAL SKILLS

Testing Tools: Application Lifecycle Management (ALM), Quick Test Professional (QTP/UFT),

WinRunner, Load Runner

Bug Tracking Tools: Test Director, Quality Center, Tracker and BugZilla, JIRA.

Databases: MS Access, SQL Server, Oracle and PL/SQL Developer

Software Applications: MS Office, FrontPage, MS Outlook, Adobe Photoshop, and MS Visio

Operating Systems: Windows, UNIX, Linux and DOS

Languages: C++, Java, XML, J2EE, VB Script, SQL, PL/SQL.

PERSONAL ATTRIBUTES

• Software quality will be my #1 concern.

• Detail oriented; Demonstrate thoroughness and strong ownership of work.

• Good team player with a strong willingness to participate and help others.

• Able to prioritize in a fast moving, high pressure, constantly changing

environment; Good sense of urgency, resourcefulness and independence.

EDUCATION

Lehman College, City University of New York, New York, NY

Bachelor of Computer Information Systems (CIS)

WORK AUTHORIZATION

United States Citizen

REFERENCES

Available upon Request

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