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Administrative Assistant Customer Service

Location:
Uxbridge, MA
Posted:
July 10, 2016

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Resume:

Sheila Kuras 508-***-**** (Home)

** ****** **. 774-***-**** (Cell)

Uxbridge, MA 01569 acvmx6@r.postjobfree.com

Employment Experience

Sept. – Dec. 2014 Hector Reyes House

Worcester, MA

Internship for Human Services Program

• Drove/Attended a variety of meetings with clients

• Helped clients with resume/interview skills

• Helped client with a variety of paperwork

• Recorded/Collected/Finalized urine drug test samples

• Spoke with clients when they needed emotional support

• Lead Focus Groups with clients

2009-Present Grafton Job Corps

N. Grafton, MA

Finance Administrative Assistant

• Event planning

• Assist Finance dept. with pay line process

• Lunch duty

• Coordinate mass mailings

• Organize/chaperone student field trips

• Email reports to Regional Office

• Record meeting minutes

• Assist in creating Center Newsletter

Education & Training Administrative Assistant

• Organize student graduations

• Maintain a variety of paperwork in student files

• Request transcripts from a variety of high schools

• EPR entry/purchasing

• Testing scheduling/proctoring

• Transporting students to a variety of events

• Assist Human Resources & Records dept.

• Present EEO & sexual harassment policies to students

• Lead guided center tours to public & potential students

• Administrative Assistant to Center Director as needed 2007 – 2009 LeaMar Industries

Marlborough, MA

Administrative Assistant/Sales

• Customer Service

• Welcomed customers and determined their needs

• Educated customers about product line and kitchen design

• Cold called/follow up calls to vendors

2006 – 2007 College of the Holy Cross

Worcester, MA

Administrative Assistant

• Maintained Access Database/Microsoft program

• Assisted students with erecruiting questions

• Sent correspondence via email to recruiting employers

• Prepared job fair materials and events

2003 – 2006 Grafton Job Corps

N. Grafton, MA

Testing and Scheduling Clerk

• Administrated timed reading/math Tabe Testing

• Scheduled students weekly for testing/academic classes

• Prepared GED applications

• Trained personnel to use CIS computer system

• Maintained CIS computer system

• Organized and hosted on/off center regional events Equal Employment Opportunity Officer (EEO)

• Received sworn statement from employees

• Investigated complaints

• Met involved parties

• Presented EEO process to new hires and students

Education

2005 – 2014 Quinsigamond Community College

Worcester, MA

Human Services Associates Degree

2005 The Salter College

Executive Office Administrative Associates Degree

Westborough, MA



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