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Project Manager Customer Service

Location:
Montreal, QC, Canada
Posted:
July 09, 2016

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Resume:

Ivona Sime, Ph.D.

EMBA Candidate - John Molson School of Business, Concordia, 2015-2017

Address: Montreal, Quebec

Phone: 514-***-****, E-mail: acvmlw@r.postjobfree.com, LinkedIn: ca.linkedin.com/in/ivonasime

EXPERIENCE HIGHLIGHTS

7 years as Project Manager, Infrastructure Leader and Administrative Manager;

7 years in consulting and training for Chinese market/businesses (including translations and interpreting);

3 years in shipping.

PROFESSIONAL EXPERIENCE AND MAIN ACHIEVEMENTS

Business Developer and Executive Assistant to the President 2015 – present

Gold-Finance (Canada) Asset Management Ltd

Tasks:

Developing investment projects (including researches, pitch-books, financial statements analysis) related to various fields such as cinema, tourism and high-tech;

In charge with office relocation project (identifying the best option for the office location, negotiating contracts, purchasing and installing the furniture, IT works and other office-related supplies and services);

In charge with opening a restaurant on Maisonneuve, Montreal (identifying the best option for the restaurant location, negotiating the contracts, renovations, all permits and certificates);

In charge with recruiting process (designing the announcements, planning the interviews, actual interviews and keeping in touch with applicants).

Chinese Consultant 2015 – present

CCBC – Canada China Business Council, Montreal, Canada

Tasks: conducting Chinese market researches for Canadian companies.

Chinese Consultant – owner of a small translation business, Romania/China 2007 – 2015

Tasks: consulting, translations and interpreting for Chinese business, culture and language

Achievements:

The revenues had increased with 50% for each year of full activity;

Managed 5 employees, daily cooperation with 6 translation companies, cooperation on case by case basis with Ministries, factories and travel agencies;

Successfully accompanied the Chinese government delegation for exporting pork from Romania to China. As a result, I was also requested to be present for the beef export and further negotiations for pork exports.

Project Manager / Infrastructure Leader / Administrative Manager 2006 – 2012

Huawei Tech. Investment Co. Ltd. (Telecommunication), Bucharest, Romania

Tasks: office relocation, vendors’ negotiations, office renting, canteen, car fleet and office management, budgeting, forecasting, manager of a team of 19 colleagues.

Achievements:

Infrastructure Leader - Vodafone-Huawei Management Services Project: during the transition period of only 2 months, I physically and legally transferred 15 new locations countrywide, 123 new cars and thousands of engineer’s tools from Vodafone to Huawei;

Project Manager - office relocation for 200 employees, 2,000 sq. m, including negotiations with building owners, furniture suppliers, coffee and water vendors, the actual partitioning and IT and power cabling, and in just 3 days I carried out the actual physical movement of furniture, computers and accessories;

All invoices were paid on time – zero suppliers’ complaints;

Project Manager - designed, opened and run a canteen accommodating around 100 people, and, through negotiations, obtained the renovation for the canteen included in the price of the relocation, as damages;

Administrative Manager – managed 19 people, daily office building management, labor protection, medical check-ups, internal administrative procedures, HR interviews, leisure activities for company staff, renting and running 25 apartments for the abroad employees;

In 2 months I cleared up over 200 overdue invoices, for which the Company was under a threat of being sued by the suppliers.

Trainer and supervisor for English classes for teachers and students 2002 – 2005

Wuxi Guanghua School / Dongguan New Century School, China

Tasks: training and supervising English and Math classes for teachers and students

Achievements:

After 1 month of work, I was the first foreigner out of 50 teachers coming from Canada, USA and Burundi, to receive the position for the teachers’ classes and the only one being part of the school examination Committee for various English events.

Chinese Specialist / Customer Service 1999 - 2002

Maersk Sealand Shipping Co.

Tasks: import and export documentation, customer service, sales for Chinese market

Marketing Professor Assistant 1998 - 1999

Polytechnic University of Bucharest

Tasks: teaching the Marketing seminars and Materials Study laboratories

Achievements:

Due to interactive classes that I personally designed, students from other classes used to come to attend my lectures.

Chinese Specialist 1997 - 1998

World Trade Center, Bucharest, Romania

Tasks: designing feasibility studies for Chinese investors coming to Romania.

EDUCATION AND CERTIFICATIONS

EMBA Candidate 2015-2017

Concordia University – John Molson Program, Montreal, Canada

Project Manager Certificate 2011

EUROCOR – Center for European Studies

Management Certificate 2007

EUROCOR – Center for European Studies

Chinese Language Translator Certificate 2007

Ministry of Culture, Romania

Ph.D. Diploma – Stainless steels processing technologies 2001

Polytechnic University of Bucharest

Master Diploma – Managerial and Technological Engineering 1999

Polytechnic University of Bucharest

Managerial Communication 1999

Polytechnic University of Bucharest, Romania

Valedictorian Certificate – mark: 9.80 out of 10, as average of 5 years results 1997

Polytechnic University of Bucharest

Post graduate Diploma - Precision Instruments 1994

Qinghua (Polytechnic) University, Beijing, China

Chinese Language Certificate 1993

Yuyan Xueyuan (Language Institute), Beijing, China

LANGUAGES

Chinese (Governmental Official Translator), English, French (intermediate level), Romanian (native)

Other information

Former Vice-President of the NGO “Dragoste in miscare” (Moving Love).

Author of 2 already published books on Chinese culture and one in due course to be published.

Hobbies: reading on psychology, Chinese culture, swimming, jogging, traveling and dancing.

17 countries visited and worked in worldwide, and over 30 cities and regions visited in China.



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