Customer Service Sales
Resume:
Kalispell, Mt *****
acvlsp@r.postjobfree.com
acvlsp@r.postjobfree.com
TRACY MEJIA
PROFESSIONAL SUMMARY
Customer Service professional with 12+ years of experience
Proven ability to increase profitability through both sales techniques and exceptional product knowledge.
Academic background focuses on healthcare finance, healthcare administration, reimbursement systems and healthcare records, as well as regulatory, ethical and legal issues affecting healthcare organizations.
Billing and Coding
ACADEMIC TRAINING
Legal, Ethical and Regulatory Issues in Healthcare
Fiscal Management in Healthcare Services
Administration in Healthcare Services
Reimbursement in Healthcare
EXPERIENCE
LOWE’S HOME IMPROVEMENT
2360 US Highway 93 n
Kalispell, MT 59901
12/2004 Current
Customer Service Associate
Ten Key
Basic Computer Skills
Training Skills
Phone Skills
Demonstrate prompt, courteous and friendly service in person and on the phone
Handle cash and credit on a daily basis
Coordinate promotions, credit cards, protection plans and etc.
EDUCATION
ASSOCIATE OF SCIENCE IN HEALTH ADMINISTRATION SERVICES
Colorado Technical University
Colorado Springs, CO
05/2014 to 06/2016
Graduation date 06/21/2016
Relevant Coursework:
Anatomy & Physiology Essentials
Environmental Science
Healthcare Delivery Systems
Medical Terminology
Software Applications in Healthcare
PERSONAL RECOMMENDATIONS
Tracy has outstanding customer relation and service abilities. She goes out of her way to help each customer and brighten their day. Her work ethic is superb and enhances her co-worker's abilities. As a team player, she is a major component and an essential cog in the wheel of success for herself, co-workers and the business as a whole. I would highly recommend Tracy.
Bob Clark
Pro Services Specialist
Lowe's Home Improvement Store #1904
Kalispell, MT
Hi Tracy, I wrote this recommendation of your work that you can include on your profile. Thanks, Jonathan http://www.linkedin.com/recs/received "Tracy is great with people. She knows how to make people smile & provides great customer service. Tracy is a self-starter and finds things to do to keep herself busy. When given goals by her supervisor, she does what she can to meet, and even exceed, those goals. She is a true asset to any company she works for."
REFERENCES
Kelly Stump
Debbie Brown
Dale Jones
(406) 399- 5700
Contact this candidate