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Management Manager

Location:
Tempe, AZ
Posted:
July 07, 2016

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Resume:

William J. Timmins

San Tan Valley AZ ***** (H) 480-***-**** (M) 480-***-****

acvlm5@r.postjobfree.com

Director of Facility Maintenance

Expert in Preventive Maintenance, Contracting, Budgeting

Design, represent, and initiate programs and communicate as an effective Facility Manager to all stakeholders. Credited with authoring trendsetting program and tools to manage expense, equipment, standardize operations for multi-state facilities, and train maintenance personnel located nationwide

Facility/ Project Manager. Direct projects scope, budgets, risk assessment, functional/technical specifications, cross functional communications, and employees training. Established record managing and negotiating contracts pertinent to multi-million dollar project needs. Oversee new construction activities.

Established background of troubleshooting, successful root cause analysis, and program evolution resulting in cost efficiency, client satisfaction, and best practice operations.

Talented Personnel Trainer & Program Manager. Hire and motivate professional teams who consistently meet skilled workmanship, aggressive schedules, and deadlines. Source, hire, and manage teams representing comprehensive trades in both management and non-management categories. Perform facilities training to Operations management when needed, and train or coach on how to affect minor repairs to provide safe environment for guests and team members. Train Regional Facility managers (RFMs),, act as backup RFM when personnel on vacation.

MS Office Professional (Word, Excel, Outlook, PowerPoint, etc.), Inventory control, purchasing, contracting, and fiscal management on behalf of nationwide company. Experience: Copper Site Solutions, Portland, OR

Project Manager 2016 Present

Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Developing Budgets, Coaching, Supervision, Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self-Development, Planning, Performance Management, Inventory Control, Verbal Communication

Oversee construction and refurbish project for customers. Monitor all budgets, contracts and any change that might occur during project.

Holiday Retirement Corp, Headquarters Lake Oswego, Oregon District Facility Maintenance Director 2003 - 2016

Lead, manage, and drive results through local management of 96 (9600 + apartments) Independent Retirement Communities located in (11) Western United States, achieving customer satisfaction and safety.

Provide executive facility management pertinent to guarantee monthly, quarterly and annual revenue. Operating plans are achieved for each community, building standardization across District.

Create a comprehensive business plan for all yearly Capitalization programs for the District. Develop 5 year plan on Capitalization budgets. Operate and maintain all Capital and Operating Budgets, overall ($75 million).

Continually monitor the progress of yearly budget spending ensuring corporate goals are met. Conduct weekly P&L calls with management teams to maintain a +1/-1% budget. Accountable for managing the financial and operational cadence calendar for the district.

Prepare weekly and monthly P&L reports for senior management to review the overall district while meeting company goals of reducing cost by 5%. Work with vendors and contractors cutting expenses overall by 10%. Monitor and manager key performance indicators and operational data.

Direct facility maintenance and operating programs including HVAC, electrical, plumbing, kitchen, building equipment, life safety systems, regulatory programs/inspections, exterior/interior facility improvements, vendor management.

Instituted a weekly preventative maintenance cadence for all communities, reducing overtime by over 30% district wide within the first six months.

Plan organize, supervise and coordinate the activities of the plant operations which are necessary in maintaining the physical structures, HVAC, mechanical, electrical systems, utility systems and grounds of the facility in an operative and safe working condition.

Created a nationwide facility maintenance training program for all maintenance personnel, to include daily operations, budgeting, planning, and scheduling that ensure standardization for entire company. Maintain performance improvement activities within the department and participates in CQI activities. Ensure competency of all staff.

Implemented development, growth and expansion of Operational and Facility Maintenance Programs for maximum efficiency. Authored and developed programs and protocol for preventive maintenance, (Standard Operating Procedures), which have subsequently reduced overtime by over 25% nationwide.

Created several tracking tools to assist with expense management and unit turn management by increasing productivity nationwide 15%. Assisted with IT Department creating new technology, and improve information for easier access to maintenance programs for all personnel, resulting in programs being implemented nationwide.

Oversee all aspects of customer service and customer relationships from contractors. Install and manage standardize systems and processes to improve profitability and efficiency over 35%. Lead and develop standards for Regional Personnel to leverage the size of portfolio for purchasing power on all service related contracts, constituting an annual savings over 2M on all service contracts.

Visit communities within district on weekly basis to identify best case practices, and then execute roll out to rest of district for complete standardization. Assist in resolving any operational issues within the Community. Maintain an efficient and effective department operation while requiring compliance with all regulatory agencies, state, federal, and local regulatory laws, standards, and protocols. Ensure all environment of care and life safety compliance is accomplished.

Conduct planning, organizing, directing, coordinating and controlling of all activities of Safety, Life Safety and emergency Management programs in order to maintain a clean and safe environment for all residents, visitors, associates. Oversee all equipment maintenance program and replacement.

Search, evaluate, negotiate and contract regional vendors for scheduling and providing preventative and requested maintenance and repair services to all assigned stores to achieve prompt service and optimal responsiveness. Oversee contracted services program and determines the proper scope of work and frequency for each service.

Manage vendors performance to ensure all work meets quality requirements and that service is provided in a timely and cost effective manner

Evaluate contractor workmanship for sustained quality service

Implement repair and maintenance programs that enable managers to handle routine, minor and urgent situations, train managers on using the programs and working with vendors

Actively partner with and support Risk Management for crisis management by responding to emergencies

United States Air Force

Base Facility/Operations Manager, maintaining all base real estate facilities. This was achieved by the establishment and execution of leasing, operations management, maintenance, repair programs, planning and financial control of base facilities. Provide contracting services for general leasing agreements to include negotiating and administering in the following; housekeeping, custodial, landscaping and refuse collection in administrative, training, and operational areas. Execute a planned program for inspections to identify facility work requirements, which are normally beyond building managers capability.

Education & Professional Certification:

Business Administration – University of Arizona 1973 - 1977 Air Force Facility Managers Course – 1982 - 1989

Effective Facilities Management Operations 1989 - 1991 Air Force Project Management Training Course 1991 – 1992 Ground Safety Orientation Course 1992 - 1992

Facility Operations - Journeyman Course 1992 – 1995 R.S. Estimating Means Delivery Order Contract Estimating Course 1995 - 1996 NAFPA Fire Prevention Course - 1999



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