TRISHA J. BARNER

**** ******* ****** *****, ******** 68106 402-***-**** acvlh5@r.postjobfree.com

Professional Summary

Accomplished professional with more than 20 years of comprehensive human resources experience including; employee relations, university relationships, succession planning, change management, leadership development, and talent acquisition. Known and respected for building credible and consultative relationships and executing on key strategic priorities with employees, colleagues, and leadership teams in a fast paced, ever changing environment. Recognized for having exceptional interpersonal skills with the ability to adapt quickly to change and work with all levels of employees.

Experience

First Data, Omaha, Nebraska May 1996 – December 2015

Human Resources (HR) Business Partner (January 2001 – December 2015)

Responsible for providing HR strategic partnership, Consulting, Organizational Development, Employee Relations, Retention, and Leadership Training to the Global Infrastructure organization.

Provides strategic HR Partnership directly supporting Global Infrastructure Senior Leaders to implement key business unit initiatives including, organizational development, performance management, succession planning and workforce reductions

Develops and strengthens HR strategic partnership by learning the organization and partnering with people leaders to understand the business

Provide employee relations initiatives including investigations, employee complaints, investigations, ethics violations and appropriate disciplinary actions

Conduct collaboration meetings to determine employee ratings, feedback, compensation increases and promotions

Provide numerous training including union avoidance training, working in an intergenerational workplace, mentoring, new manger training, retention and coaching for engagement

Provide new leader assimilations for recently hired or promoted managers enabling a smoother working relationship

Influence change management within the organization by facilitating MBTI and creating self-awareness to adapt and work better in cross functional teams

Provide HR consulting on succession planning and partner with local universities to develop internship programs, including improving company image to universities and the selection of applicants as well as the training of manager on mentoring and managing an intergenerational team

Partner with multiple changes within the organization in regards to all company policy changes

Conduct focus groups to understand pain points within the organization and work with leaders to create action plans to continue to improve the organization

Utilize best in practice research to drive key business analysis and decisions

Provide analysis of maturing workforce and develop programs to educate new employees

Assist in the decommissioning of excess facilities and placement of impacted employees

First Data, Omaha, NE May 1996 – December 2015

Senior Human Resources Consultant (May 1996 to January 2001)

Responsible for all aspects of human resources in multiple plants including operations and call centers to include Employee Relations, Organizational Development, Training, Recruiting, Benefits, Workers Compensation and Leave Management.

Served as a key advisor to senior management on strategic issues, including performance management, organizational design, employee engagement, and growth initiatives

Provided day to day employee relations support for multiple facilitates with over 1200 employees

Coached all level of supervision on performance management and disciplinary action

Collaborated with the management team to identify areas of opportunity for growth and involvement

Strategically worked with operational management team on succession planning

Developed and delivered management and employee training on various topics

Managed recruiting and selection process to include reorganizing departments/divisions

Increased retention with better quality candidates through more efficient sourcing

APAC Teleservices, Cedar Rapids, Iowa

July 1991 - December 1995

Human Resources Coordinator

Responsible for assistance with all aspects of human resources in a telemarketing company with many locations within the Midwest to include Employee Relations, Training, Recruiting, Benefits, Workers Compensation and Leave Management.

Assist in all Human Resource operations, procedures, and processes

Assisted in the opening and staffing of telemarketing centers

Developed all job descriptions across company

Work with Corporate Human Resources on administering employee benefits and other programs as necessary

Conduct Open Enrollment sessions and process all necessary paperwork

Obtain licensure for insurance agents for many states

Education

Bachelors of Arts in Business Management, 1991 from Mount Mercy College, Cedar Rapids, Iowa

Studied at Buena Vista College and North Carolina Wesleyan, Rocky Mount, North Carolina

Certified Coaching for Engagement Facilitator, Career Systems International, November 2013

Certified Myers-Briggs Type Indicator (MBTI) Facilitator, April 2012

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