Customer Service Assistant
Resume:
Laura Skarulis
Bellmore NY, *****
acvkzp@r.postjobfree.com
Laura.Skarulis01@ stjohns.edu
Experience:
Health Care
Health Center Volunteer
Nassau County Medical Center
2201 Hempstead Turnpike East Meadow N.Y. 11554
Human Resources Assistant
2012-Present
Performed general office duties such as organizing supplies, maintaining records management systems and performing basic bookkeeping work.
Filed and retrieved corporate documents, records, degrees, DEA documents, and reports.
New York Blood Center
905 Walt Whitman Road
Melville NY 11747
Phlebotomy Assistant
2008-Present
Prepare patients for examination and treatments.
Maintain supplies and equipment including keeping them clean and sterilized.
Assisted lab tests.
Complete patient documentation.
Assisted patients during recovery after clinical procedures
Long Island Crisis Center
2740 Martin Avenue
Bellmore NY, 11710
Counselor Assistant
2010 - 2012
Performed general office duties such as ordering supplies, maintaining records management systems and performing basic bookkeeping work.
Filed and retrieved corporate documents, records and reports.
Coordinated and directed office services, such as records and budget preparation, personnel and housekeeping, in order to aid executives.
Master Parrellas Kung Fu Center
231 Voice Road
Carle Place NY, 11514
Administrative Assistant and Education
2009 – 2011
Experience in educating both children & adults.
Teaching discipline, concentration, self-respect, self-confidence, physical, and mental power though the ancient art of self-defense.
Set up and oversaw administrative policies and procedures for offices and organizations.
Supervised and trained other clerical staff.
Interpreted administrative and operating policies and procedures for employees.
Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database and presentation software.
Opened, sorted and distributed incoming correspondence, including faxes and email.
Greeted visitors and determined whether they should be given access to specific individuals.
Met with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
JyuChyuhn (Lama Pai Lineage) Second Generation Si-Je, Grand Master Chan Tai San
Met with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
Hospitality
Captain Ben Bracco’s Restaurant, Fish Market, and Doc Inc.
319 Woodcleft Ave
Freeport N.Y. 11520
Customer Service Seasonal 2013-2013
Majors Steakhouse
284 E.Meadow Ave
East Meadow NY, 11554
Mixologist 2010 - 2011
Milleridge Inn
585 North Broadway
Jericho NY, 11753
Mixologist / Guest Service/ Florist 2004 - 2006
Outback Steakhouse
3939 Long Beach Rd
Island Park, NY 11558
Customer Service 2001 - 2003
T.G.I. Fridays
5204 Sunrise Hwy
Massapequa Park NY, 11756
Mixologist / Guest Service 1996 - 2003
Planet Hollywood
1540 Broadway
Times Square NY, 10036
Mixologist / Guest Service 2001 - 2002
Hospitality Experience:
Reviewed operating practices and procedures in order to determine whether improvements were made in areas such as workflow, reporting procedures and expenditures.
Responsible for front/back of the house day to day management of high volume food and beverage establishments. Precise organizational skills, communication skills, ability to multi task, and ability to meet deadlines.
Prepared responses to correspondence containing routine inquiries.
Managed and maintained executives' schedules.
Responded to written and telephone requests for office works.
Conducted research compiled data and prepared papers for consideration and presentation by executives, committees and boards of directors.
Prepared agendas and made arrangements for committee, board and other meetings.
Read and analyzed incoming memos, submissions and reports in order to determine their significance and planned their distribution.
Made travel arrangements for executives.
Met with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
Provided fresh and dried floral arrangements for special orders and weddings.
Coordinated and communicated delivery of flowers with the front office and greenhouse staff.
Executed and performed basic job functions on a daily basis or as scheduled.
Corporate Institutional cooking experience
Assisting in managing a busy kitchen.
High volume batch cooking
Demonstrate ability to prepare and schedule meals.
Education
Saint Johns University
Jamaica NY, 11439
Bachelors of Science 2001
Colorado State University
Fort Collins Colorado, 80523
Dual Bachelor of Science 2013
Attended SJU and continued at CSU to pursue completing dual Bachelors.
Other:
Holland Flowers-1994-1997
Personal assistant delivered and set up displays of different Premium Quality Dutch Flowers (priced per stem price per stem and using a refrigerated truck service out NY/JFK,
Organic Gardener Assistant – 2011 -present
Collaborated and worked with staff to maintain the integrity of flower garden areas and seasonal house displays.
Picked and harvested fresh flowers suitable for daily needs and for drying from approved cutting areas.
Provided and rendered greenhouse sales with retail items such as herbal vinegars, dried herbs, and flowers.
Primary Caregiver - 2005-2013
• Stepped away from the classroom to serve as a parent for my child. I had a series of surgeries and multiple medical complications. I provided daily care, assisted with financial affairs, and coordinated treatment. The treatment was for myself an child, with medical professionals and home health care team. I lost over nine thousand units of blood; including platelets and coagulants. I have been working with the NY blood center ever since. I also worked on a grant/contract for a project BIOX, that made organic material in to water. Due to cost the polished idea was given to the military.
Entrepreneur of Divinity/ Modeling / Acting/ Zumba Certified/ CCAN/
Salvation Army/American Red Cross/ Computer Literate/
Software : Antivirus /Audio / Music program/Database/Device drivers/E-mail/Game/Internet browser/Movie player/Operating system/Photo / Graphics program/Presentation Programming language simulation/Spreadsheet/Utility/Word processor.
Hardware: Hard drive /Sound Card /Motherboard /RAM /Video Card /Computer Case /Monitor /Optical Drive/Keyboard /Mouse /Power Supply /SATA Expansion Card /Audio/Visual input expansion card /USB Expansion card. 40 WPM
References: Available upon request
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