FAY M. RICAUD

**** ******* ***

MANSURA, LOUISIANA 71350

318-***-****

To build a personally and financially rewarding career.

OMBUDSMAN EDUCATION MARCH, 2015-JUNE, 2016

My duties include enrolling all new students’ information into the following programs: DMEX, A+ Program, Reading Plus, Lexia, Gradpoint and Odysseyware. I was responsible for entering all students’ courses into the above programs and printing the syllabi to match courses.

I was also responsible for printing students’ schedules and grades from their homeschool using the JCampus School Board Program. My position included assisting teachers with administrative work as deemed necessary. I also assisted students with classwork, test and printing necessary curriculum paperwork as needed.

On a weekly basis I graded students work, test and entered grades into their binder and the Podio Program. My duties also include removing students from all the above mentioned programs and archiving information when they return to their home school, filing paperwork, extracting information concerning students as requested.

I was in charge of issuing STAR Reading and Math testing to all the students when they are enrolled and again when they leave. I also problem solved any issues with the computer programs, or internet as needed and make decisions to correct them in a timely manner.

SHELL Y-NOT STOP DECEMBER, 2012-AUGUST, 2013

Served as a cashier for the past eight months. My duties included the following tasks: waiting on customers, taking orders for food, preparing ad replenishing food for the hot box, making pizzas, stocking cigarettes and liquor, restocking and maintaining concession area and janitorial duties, which included sweeping, mopping and cleaning the kitchen area and equipment as needed.

KNOLL LAW FIRM MAY, 2010-DECEMBER, 2012

Worked secretarial position for the past two years. My duties included the following tasks: answering multi-lined phone system, assisting all attorneys as needed, filing paperwork as needed, distributing mail daily, filing petitions at the Court House as needed, making bank deposits, typing correspondence and legal documents as requested, printing and sending emails, taking dictation by phone, typing dictation on tapes using Dictaphone System, contacting clients as needed to obtain information, completing requested I formation from other defense attorneys, updating clients medical packets.

SNELLING TEMPORARY SERVICES MAY, 2009-SEPT., 2009

Worked temporary clerical office position for the past four months. My duties included the following tasks: answering multi-line phone services, assisting probation officers, filing paperwork as needed, distributing mail daily, inputting data into computer program, in charge of sending letters to person on probation to make arrangement to come into the office and sign up for probation as ordered by the court.

JEAN SIMPSON APRIL, 2008-OCTOBER, 2008

Worked temporary clerical office position for the past four months. My duties included the following tasks: answering multi-line phone system, assisting management, supervisors and sale personnel as needed, filing monthly sales use tax for all parishes in the State of Louisiana, collecting and distributing mail daily, making bank deposits daily, calling clients in the Shreveport/Alexandria area to get updated personal information to

enter in the FACTS Computer Program, typing memos as requested, filing paperwork as needed, maintaining daily spreadsheets for fuel usage and drywall sales, assisting clients, which included taking payments, printing and faxing invoices as they were requested.

SHREVEPORT TRANSIT SYSTEM MARCH, 2006-APRIL, 2008

Started as a receptionist for the administrative office building. My duties included running reports, updating operating information into the GFI Computer System, balancing bus fare box income with actual money count, answering multi-line phone system, sorting and distributing incoming mail, balancing bank reconciliation statements, invoicing incoming bills that needed to be paid by the Accounting Department, filing paperwork as needed, entering checks received and bus tickets sold into spreadsheet and balancing daily, making bank deposits and post office runs daily, typing memos, assisting other employees as requested.

I was offered a full-time position as Administrative Assistant in March 2006 and was later promoted to Executive Assistant to management. The duties I performed included the following: answering multi-line phone system, assisting management and supervisors as necessary, applying for federal grants using the TEAM Website, coordinating with the Federal Transit Administration to complete, submit and execute grants, performing all the receptionists duties upon her absence for vacation and illnesses, responsible for weekly Staff Meeting Minutes, gathering, coordinating and typing all information for the Resident Manager to assemble his management renewal contract for five years with the City of Shreveport, gathered and assembled all necessary information required by FTA for the Triennial Review Report and Title VI Report, which is required by the federal government every three years, maintaining daily spreadsheets for the six Night Service routes which included ridership, revenue, planning and coordinating all special events and holidays as needed.

JEAN SIMPSON NOVEMBER, 2005-MARCH, 2006

Worked temporary secretarial position until a full-time position became available at Shreveport Transit Management.

CAREER ADVENTURES MAY, 2005-NOVEMBER, 2005

Worked temporary clerical position until I changed to Jean Simpson Agency because of lack of employment with current agency.

UNEMPLOYED AUGUST, 2004-MAY 2005

Full-time student at American School of Business.

LIBBEY GLASS JUNE, 2001-SEPTEMBER, 2004

Performed duties of selecting and packing glass into cartons and was soon promoted to System Specialists. I was accountable for entering information into the computer, setting up workstations lines, tape machine and troubleshooting problems. Subsequently I was promoted to Decorating Operator and my daily tasks involved setting machines up for new jobs and running existing jobs.

JEAN SIMPSON MARCH, 2001-JUNE, 2001

Worked temporary secretarial job until full-time position became available.

GILBANE CONSTRUCTION AUGUST, 2000-MARCH, 2001

Served as Document Control Assistant, responsible for receiving, copying and distributing all blue prints, correspondence letters, mail and incoming packages to the necessary parties involved to be forwarded to architect.

PETROLEUM CLUB OF S’PORT SEPTEMBER, 1999-AUGUST, 2000

Served as receptionists at private dining club. Answered multi-line phone system, took reservations and messages as needed. Responsible for all filing, including making files as warranted. Also performed other duties as directed.

JEAN SIMPSON FEBRUARY, 1999-SEPTEMBER, 1999

Worked temporary secretarial jobs until a full-time position became available.

BROOKSHIRE GROCERY CO. APRIL, 1997-FEBRUARY, 1999

I was hired to be a cashier and was later promoted to a Pharmacy Technician. All of my pharmacy duties included the following: I ordered and worked HBA products, answered multi-line phone system, called doctors’ offices, entered prescriptions into the computer, filled prescriptions, mad HBA orders to restock shelves and reordered prescription drugs as needed.

PREMIER BANK FEBRUARY, 1992-DECEMBER, 1993

Served as a teller in charge of a teller window. My duties included the following: balancing money orders, traveler’s checks and bank branch. Also performed other required duties as needed.

BROOKSHIRE GROCERY SEPTEMBER, 1989-DECEMBER, 1991

Served as cashier when first hired and was then promoted to the Market Department as a meat wrapper.

EDUCATION

Mansura High School, Diploma received in May 1986. American School of Business, Diploma for Computerized Accounting Specialists, received in March 2005. American School of Business, Diploma for Computerized Administrative Assistant, received in May 2005. Office skills include typing, adding machine, filing transcription keyboarding, computer skills and dictation.

The following computer programs have been taken and completed: Word Perfect (Beginning and Advanced), Excel (Beginning and Advanced), Power Point (Beginning and Advanced), Access (Beginning and Advanced), Desktop Publishing and Computerized Accounting.

REFERENCES AVAILABLE UPON REQUEST

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