SHARON L. GREER, MSN, RN

https://www.linkedin.com/in/nurseleader 704-***-**** acvjag@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly talented and resilient professional with 20+ years nursing management and leadership experience in oversight and development of people, resources, and processes that yielded exceptional outcomes.

OUTCOMES

Created, implemented and managed three successful community-based programs which have been sustained into one program for the last 10 years.

Successfully managed 800K budget and demonstrate viability of innovative approach to neighborhood health by including churches, neighborhood businesses & community champions.

Took command of assigned project for no-show rates and demonstrated a 25% improvement.

Managed and created a chronic disease self-management partnership model, demonstrated significant impact on treatment adherence and patient engagement.

Created a curriculum for helping professionals to decrease burn-out and compassion fatigue and have trained over 500+ staff over the past 15 years.

Took on management and leadership for 72 staff members during critical upheaval time and able to demonstrate increased staff morale and credited with exceptional change agility.

RELATED EXPERIENCE

Integrated Care Specialist – Community Programs 10/2014 – 3/2016

Cardinal Innovation Healthcare Solutions, Kannapolis, NC

Provides leadership by promoting collaboration in the organization’s focus on behavioral health and primary care integration.

Responsible for technical assistance and representation at Community Care North Carolina (CCNC) network meetings.

Serves as researcher for the identifications of best practice in health care integration.

Collaborates across the organization to provide ongoing education, interdisciplinary team staffing, and participates in quality improvement activities.

Nurse Educator – Community Care Partners 10/2013 - 10/2014

Carolinas Healthcare System, Charlotte, NC

Selected by management to develop and implement clinical education within the department.

Handled educational needs for clinical staff.

Offered specific training programs to help workers maintain or improve job skills.

Responsible for identification of educational needs within the department.

Provided coaching, mentoring, and assistance to clinical staff to improve their knowledge and/or skills.

Clinical Care Manager – Community Care Partners 10/2011 – 10/2013

Carolinas Healthcare System, Charlotte, NC

Provided a high level support for managed care program as a coordinator of care.

Responsible for caseload of 40-70 clientele identified as high-risk.

Educated patients on disease self-management strategies

Undertook 12 month assignment as care coordinator for pilot project for complex case managed population and earned a positive reputation for excellence in management and care coordination.

Supervisor – Care Management 5/2010 – 10/2011

Spectrum Health, Grand Rapids, MI

Provided problem solving and clinical decision making support to staff in the discharge planning process.

Supervised office operations assuring adequate support for quality clinical care.

Monitored clinical staff activity, staff productivity and the effectiveness of services provided.

Proven track record for excellence by providing change management support during immense time of transition. Accepted the responsibility of supervision to 75 professional case managers during major department reorganization.

Project Manager – Healthier Communities 1/2009 - 4/2010

Spectrum Health, Grand Rapids, MI

Created and implemented new program model for chronic disease management in collaboration with internal medicine clinic.

Developed outcome measurements to demonstrate cost savings and client engagement. Proved by survey results, the positive changes in health status based on self-management education and support.

Collaboration with leadership team on mutually agreed upon goals and objectives

Developed a process improvement design to decrease the no-show rates for high risk patients.

Manager – Community Health Programs 9/2006 - 1/2009

Spectrum Health, Grand Rapids, MI

Developed new program model – Urban Health Program. Provided oversight for annual 800K budget for three years.

Re-tooled methodology of chronic disease delivery.

Oversight and management of performance measures and evaluation targets.

Responsible for chronic disease self-management strategies for staff and collaborative partners.

EDUCATION

Masters, Nursing Management & Organizational Leadership

American Sentinel University, Aurora, CO

Parish Nurse Preparatory Education

Calvin College-International Parish Nurse Resource Center, Grand Rapids, MI

Bachelors, Nursing

Grand Valley State University, Allendale, MI

Janet Banta Nursing Recognition Award

Associates, Science

Grand Rapids Community College, Grand Rapids, MI

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