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Customer Service Manager

Location:
Las Vegas, NV
Posted:
July 10, 2018

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Resume:

Jessica Snasel

**** ****** **** *****

Las Vegas, NV 89142

702-***-**** acvj66@r.postjobfree.com

OBJECTIVE

Interested in the administrative aspect of your business. I have over 20 years of professional experience providing excellent customer service to a diverse population. I am detailed oriented with a strong work ethic and communication skills.

WORK EXPERIENCE

Mobile Notary

11/2013 to present

To serve the public as an impartial witness in performing a variety of official fraud-deterrent acts related to the signing of important documents

Screen the signers of important documents such as property deeds, wills and powers of attorney for their true identity, their willingness to sign without duress or intimidation, and their awareness of the contents of the document or transaction

North American Title, Las Vegas, NV

Escrow Officer 03/2013- 10/2013

Establishing a customer base with Realtors and Loan Agents.

Closing escrow for buyers, sellers and borrowers.

Prepare documents such as closing statements, deeds and deeds of trust.

Coordinate property closings, overseeing signing of documents and disbursement of funds

Arrange for title searches to determine whether clients have clear property titles.

Forms and More, Martinez, CA

Clerical 09/2011 – 12/2012

Performed Notary services, prepared legal forms and documents.

Provided excellent customer service and clerical services.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Grand Lake Gardens Senior Living Community, Oakland, CA

Receptionist 08/2010 – 08/2011

Performed reception and front-desk duties, including answering phones and directing incoming.

Provided excellent customer service to residents and visitors.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific

Dante Sergent (Independent Contractor), Sacramento, CA

Escrow Advisor 07/2008 – 08/2010

Performed notary services

Preparing of documents pertaining to escrow transactions.

Placer Title Company, Concord, CA

Escrow Officer/Branch Manager 09/1986 – 06/2008

Successfully managed the escrow process and project management through utilization of training and experience.

Maintained a loyal customer base that exceeded financial expectations through increased revenue generation.

Proven support for all aspects of escrow functions, including preparation and recording of documents.

1031 Exchanges and REO experience.

TRAINING

The Learning Center, Las Vegas, NV

Microsoft Office Training 01/2016



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