SUMMARY

A skilled project and program manager in client solution development, technical support contracting, and facility compliance management. Experienced in technology and information product development projects with distributed, cross-functional teams.

Project Management Expertise

Requirements capture and tracking

Task scheduling and progress reporting

Scope, schedule and budget integration

Project fiscal controlling and reporting

Project process improvement training

Earned Value planning and reporting

Stakeholder interface and presentations

Subcontractor management

Quality and Risk management

Expertise with Agile and Waterfall frameworks

Project Types Managed

New product and systems design, test and deployment.

Operational systems process improvement and facility compliance projects.

Technical support fulfillment for contract specified requirements.

Skills & Competencies

Excellent organizational skills, adaptable to changing business needs.

Performance tracking and results reporting.

An excellent problem solver and creative solution developer.

Team communications emphasize clarity and empowerment.

Management and Business Development Experience

Opportunity identification, initiation and proposal team management.

Distributed teams and subcontractor management.

Strong team building emphasizing collaboration and continuous improvement.

Negotiation skills, issue resolution and contract management experience.

A "seller/doer" with a track record of creative initiation and follow-through.

EDUCATION AND CERTIFICATIONS

MS, BS, University of California, Davis

Project Management Professional (PMP #1331254)

US Santa Barbara, Certificate in Project Management (2006)

RELATED WORK EXPERIENCE

UC Santa Barbara Extension, Santa Barbara, CA (2015-2016)

INSTRUCTOR/ADJUNCT FACULTY – Project Management

Created and taught course curriculum on project management principles, tools, techniques, and processes to community returning-education professionals.

Granite Construction Company, Inc. Santa Barbara, CA (2014-2015)

REGIONAL ENVIRONMENTAL PROGRAM MANAGER

Managed all environmental compliance requirements across a 6-county region in Central California for vertically integrated construction company installations and facilities. Fulfilled all new permitting requirements for air, water and hazardous materials compliance. Held regular staff trainings on operational safety. Created process diagrams modeling plant and facility throughput emissions.

Contract Consulting, Southern California Area (2013-2014)

Technical subject matter expert for project process management. Training lead for Project Management Professional (PMP) certification courses.

AECOM Technical Services, Santa Maria, CA (2005-2012)

SR. PROJECT/PROGRAM MANAGER

Project and Program Manager of technical support task order contracts for federal (US Air Force, US Army Corp of Engineers) and industrial customers. Responsible for project design, proposal development, fiscal tracking, reporting, invoicing, and team staffing. Introduced Earned Value Management for better project performance tracking. Eight direct reports.

R5 Solutions, Christchurch, NZ (2002-2004)

PRODUCT SALES AND MARKETING REP

Introduced and represented innovative industrial recycling technology from New Zealand to US for improved waste management.

Ericsson Datacom, Santa Barbara, CA (2000-2002)

PROJECT MANAGER

Project manager for rack-mounted telecommunications switch gear from product design to test and release. Initiated web-based project management reporting system.

Outspoken Industries, Santa Barbara, CA (1993-2000)

DATA SERVICES & CONSULTING

Owner/Operator of technology services consulting company (clients: Boeing/Rocketdyne, AT&T Wireless, Pacific Bell Information Services). Created unique environmental data service products for emerging wireless market.

https://www.linkedin.com/in/craig-whan-pmp-30524850

http://www.smeprojectmanagement.com

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