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Service Manager

Location:
Phoenix, AZ
Posted:
July 18, 2016

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Resume:

KANDACE M. CARR

602-***-**** acvikx@r.postjobfree.com **15 W. Cactus Rd, Phoenix, AZ 85029

Summary

10+ years of Social Work experience working with the at risk, children, adults and preventive services for the community. Responsible for leading the direct care solutions to meet established guidelines and objectives. Expert knowledge and training on governmental and state regulations regarding inpatient care and outpatient services. Recognized for high level satisfaction from internal and external customer relations to support social service goals.

Education

University of Arkansas at Pine Bluff BSW

Simmons College MSW

Credentials

State of Arkansas Social Work License 2004

Experience

Case Manager II Choices Network of Arizona 2013-present

Duties include, but not limited to: complete assessment and service plan and implement services to consumers in accordance with their individualized service plan (ISP). Communicate and document consumer’s progress toward their recovery.

Family Service Worker Family Service Agency of Phoenix 2012-2013

Duties include, but not limited to: assessing clients needs, assisting and training in attaining services, teaching parenting and home management skills,providing and arranging transportation for services/case plan.

Director of Social Services Ashley Health & Rehab 2011-2012

Duties include, but not limited to: assist residents and their families in adjusting from a home or hospital setting to a nursing home environment. Assist with the transition process, counsel newly admitted residents and their families discussing problems, needs, and anxieties. Interview new residents and assess the resident's psychosocial condition.

Case Manager LifeStyles, Inc 2007-2010

Duties include, but not limited to: Assessing and writing care plans to State of Arkansas to provide funding for life-long learning opportunities, the supported employment program assists individuals in finding and maintaining jobs, and the supported living program provides an array of support that enables individuals with disabilities to live successfully in the community. To ensure and oversee that individuals are given the opportunity and support to participate and contribute to the community.

Social Services Coordinator Seven Hills Homeless Shelter 2007-2008

Duties include, but not limited to: Coordinate services to meet basic human needs including meals, showers, storage lockers, laundry, clothing, blankets, use of telephone, computers, coffee, newspapers, safe mail drop, transportation, groceries, case management and service referrals, crisis counseling, identification and birth certificate assistance,volunteer opportunities, psychological counseling referrals and assessments, prescription assistance, day labor opportunities, and job search assistance.

Medical Social Worker Washington & Benton County Home Health 2004-2008

Duties include, but not limited to: advise caregivers for the patient in home, plans the patient's discharge from a hospital or rehabilitation facility and arrange services to be performed at home. Setting up meal delivery or physical therapy, arrange support groups for families of ill and injured ones. Set up housing, transportation and/or long-term health care services.

Director of Social Services North Hills Life & Rehab 2003-2006

Duties include, but not limited to: Providing information, responding to any questions, assisting families with financial matters, and obtaining required authorizations for resident care. Coordinate intake, admission and discharge procedures. Assess residents for psychosocial groups, and supervise implementation and documentation.

Drug Counselor Decision Point 2000-2003

Duties include, but not limited to: Provide group/individual counseling concentrating on 12-Step approach to recovery. Provide community education and support on the recovery process. Write reports for Judge presiding over individuals' probation. Assist individuals to identify their need for treatment programs, liaise with treatment programs, assist clients to meet all requirements, access funding for treatment programs, evaluate the effectiveness of treatment programs.

Family Service Worker Arkansas Dept of Human Services 1998-2000

Duties include, but not limited to: Investigate suspected child abuse and neglect complaints by making on-site visits, securing background information, and interviewing parties involved. Discuss investigative findings and observations with supervisor and recommends the opening of protective services, foster care, or supportive services cases. Intervenes in crisis situations, removes the child from the home if the situation is life threatening, and arranges for temporary placement in foster homes, group homes, or treatment facilities.

Residential Supervisor Arkansas Dept of Corrections 1997-1998

Supervises the security and conduct of inmates/residents in cells, during group meetings, meals, bathing, at recreation, during visitations, while working and other assignments.



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