Mary Kay McKee

**** *** **** ***** ****, NY ***** 607-***-**** acvi65@r.postjobfree.com

Highlights of Qualifications

** *****’ experience in customer service, 3 of which in Human Services

Valid NYS driver’s license and reliable transportation

Supervisory experience

Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique

Proficient with Microsoft Office applications and with data tracking systems

Strong organizational skills, with the ability to interact successfully and cooperatively with a wide variety of people

Ability to maintain compliance with regulations and procedures surrounding confidentiality, HIPPA, and Catholic Charities policies

Experienced with coordinating and supervising staff to ensure operations are maintained

Summary Of Relevant Skills

Receptionist/Assistant Case Worker

Greet customers and answer phones for several staff members

Input new and maintain confidential personnel data and files

Provide information and direct customers to appropriate departments and/or resources

Schedule customer appointments for various training program

Assist staff with copying, faxing, filing and other tasks as necessary

Implemented program plans by ordering needed materials, scheduling events, reserving space or other administrative details

Analyzed information and evaluated results to choose the best solution and to solve problems

Operated telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments

Transmit information or documents to customers and staff, using computer, mail, or facsimile machines

Banquet Supervisor

Received and recorded patrons’ dining reservations for weddings, anniversaries, receptions, class reunions, business meetings, conventions, seminars and sales presentations, seating up to 500

Observed and monitored staff performance to ensure efficient operations and adherence to facility’s policies

Performed accounting duties, such as recording daily cash flow, preparing bank deposits or generating financial statements

Monitored operations to ensure compliance with applicable State health, safety or hygiene standards

Balanced cash drawers and trained new staff on POS system

Maintained food and equipment inventories; kept inventory records; inspected dining and serving areas to ensure cleanliness and proper setup

Relevant Work Experience

Receptionist, Catholic Charities, Bath, NY 04/2015 – present

Assistant Case Worker, Center for Dispute Settlement, Bath, NY 08/2013 – 03/2015

Receptionist, Pro Action Senior Employment Program, Bath, NY 2012 – 2013

Banquet Supervisor, Shrine Temple, Sarasota, FL 1992 – 2011

Education and Training

A.S., Liberal Arts, Corning Community College Corning, NY

Regents Diploma, Haverling Central School Bath, NY

Contact this candidate