Otis P. White

**** *** ****

Missouri City Tx. 77489 Cell 832-***-****

acvi41@r.postjobfree.com

Objective

To obtain atechnician position that utilizes my experience, technical knowledge, and leadership skills; that also offers opportunities for future growth and development in the telecommunications industry.

Profile of Qualifications

20+ years of experience the telecom wireless industry with extensive knowledge of telephony and data circuitry.

Proficient with MTX digital-switching system: skilled in maintenance, fault isolation, trunks, service orders and basic knowledge of switching translations.

Proficient with Nortel BSC wireless system: skilled in maintenance, new site builds to include CBRS and DISCO and fault isolation.

Proficient with Ericsson OSS to include maintenance and fault isolation

Professional Experience

Market Lead Switch Operations for Cricket / AT&T wireless 01/11-09/15

Maintained Nortel MTX-VSE switches

Maintained several Nortel BSCs

Performed new cell site builds including cells on CBRS, EVDO, and LTE

Maintained Ericsson AEM1000 system

Maintained Ericsson EEGS system to include adding new AEMs adding licenses and troubleshooting and repair.

Completed Ethernet backhaul conversions using CACP to convert sites from T1 to Ethernet.

Market Lead on T-1 to Ethernet migration project.

Perform traffic / load balancing between switches and BSCs to increase capacity/bandwidth utilization.

Market technical operations lead on BSC consolidation and site re-home project.

Technical operations market lead on LTE implementation project

Maintained Ericsson OSS to include

Worked with field tech to troubleshoot and repair RBSs

Liaise with filed engineers to trouble shoot/ resolve cell site issues

Configure /program plus trouble shoot Cisco 2941s routers

Configure/program Cisco 6500s and Alcatel-Lucent 7750s.

Lead Switch Operations Technician for Sprint/Nextel 01/01-12/10

Maintained multiple Nortel MTX-XAC switches

Maintained several Nortel BSCs to include both CBRS and EVDO

Performed new cell site builds including cells on both CBRS and EVDO

Complete carrier adds to include adding EVDO to new and current cells

Managed local work order and trouble ticketing system which included assigning work orders, trouble tickets and making sure all dead lines were meet

Lead nation wide quarterly meeting with all senior switch and Field techs to discuss, document, and resolve nation wide company network issues.

Maintained Tellabs Titan 5500 Digital cross-connect System

Maintained Converse voice mail system

Worked on several focus groups to improve processes

Tested,turned up, and maintained trunks

Trained all new technicians as well as trained current technicians on new equipment that is in the market.

Maintained fiber cross-connect panel (NGF) to include running fibers for new OC-3s and OC-12s

Telephone Systems Switch Technician United States Air Force 03/93-12/00

Maintained DMS/MSL 100/200.

Isolate /correct central office alarms; replaced faulty hardware; test/repair lines, trunking problems, and performed preventive maintenance inspections

Used SERVORD to programmed POTS lines and features; data filled tables for BRI and PRI/ISDN provisioning.

Maintained MDF, responsible for running new and removing old jumpers to maintain functionality and neatness.

Responsible for entering circuit and cable pair information into our database system.

Installed and maintained various electronic key systems, which include Meridian Norstar system.

Managed telephone trouble desk, and performed fault isolation procedures remotely to correct/isolate customer troubles.

Test equipment includes polarity/continuity test sets, analog and digital butset, digital multi-meter, optical power meter, T-BERD.

Education & Training

I have also had several customer service,environmental and safety classes

currently taking classes at Grantham University to complete Associates in Computer Science

08/07 Packet Mobile switching Center Op and Maint

01/07 CDMA C EMS Overview

11/05 CDMA C EMS Server Administration

08/05 CDMA CPDS Operation

05/05 CDMA 1XEV-DO Radio Network Controller and Data/Fault Management

5/05 CDMA 1XEV-DO Overview

06/04 CDMA CACP overview

03/04 CBRS/EBSC Operation and Administration

06/02 Converse Voice Mail

06/93 Telephone Systems Apprentice Course

05/93 Electronics Principles Course

05/92 Graduated: La Marque High School

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