Data Entry Information Systems
Resume:
SHERYL E. JOHNSON
**** ********* ******, **** *****
Skype name sheryljohnson4
Cell: 937-***-****
Email: acvi3v@r.postjobfree.com
SUMMARY OF QUALIFACATION
Strong problem solver and troubleshooter
Decisive decision maker who stays calm and focused in fast-paced work environment
Self motivated and results-focused; consistently meet or exceed objectives
6 Years Payment Processing.
Superior multitasking skills; keep projects on schedule
15 year in collection and payment processing
Positive attitude; outgoing personality; excellent interpersonal relationship skills
Medical billing
Medical records
WORK HISTORY
Oct 2015
to
Jul 2016
Billing Coordinator
Gem City Home Care
Washington Township 45458
Performs data entry for the billing function
Monitors financial documentation for accuracy and timeliness
Prepares required reports for oversight of financials
Demonstrates knowledge of local, state, and federal laws relating to the financials of the Agency
Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality
Adhere to all company policies and procedures.
Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
Feb 2015
to
Jun 2016
Collection
PNC
Dayton, Ohio
Collect payments on early stage accounts (1 and 2 month) through problem resolution, servicing and negotiation techniques. Take phone payments, payment arrangements and repayment plans. Discuss Loss Mitigation options.
Perform as a call center agent for EIS
Working a queue consisting of accounts specifically assigned to an agent
Maintain average set outbound calls per day
Handle incoming calls as directed
Resolving final affairs and financial matters, field questions and concerns per account.
Request, as necessary, account documents such as statements, letters, or applications using an assigned client’s process for review and/or to assist in account collections/negotiation.
Arrange payment of account balances
Sep 2012
to
Feb 2015
Foreclosure Prevention Mediation Manager
CountyCorp
Dayton, Ohio 45402
Help homeowners prevent the lost of their homes due to foreclosure or other housing issues.
Conduct intake and triage, packaging and submission of factors requirement by the Ohio Restoring Stability Program and Making Home Affordable catalogue of programs
Manger Restoring Stability Program
Post Payments for Housing Source
Interacted with a diverse population of clients, partners and lenders.
Communicated with lenders, social service providers and other outside resources to identify alternative solution for homeowners.
Responsible for working with Montgomery County Courts as Mediator for the homeowners.
Coach homeowner with budgeting.
Jun 2011
to
Feb 2012
Eligibility Specialist
Greater Dayton Premier Management
Dayton, Ohio 45402
Process, intake and triage for public housing
Completed data entry in Visual Home system
Post rental payments
Determined eligibility based on criminal and rental history.
Verified preference points
Checked trespassing list and balance owed from Asset Management and Housing Choice Voucher program
Interviewed and screened new Assets Management applicants. Scheduled informal hearing.
Jul 2011
to
Jan 2012
Medical Reception and billing
Social Security Administration
Dayton, Ohio 45401
Greet and meet patient schedule appointments.
Post payment for Medicare.
Post payment for Doctors.
Schedule appointments.
Work closely with pharmacies.
Schedule appointments for X-rays.
EDUCATION
Sep 1983
to
Apr 1985
Miami Jacobs Junior College
Dayton, Ohio 45402
Word Processor
CERTIFICATIONS
Dodd-Frank Act, NCHEC Homeownership Counseling, Financial, Understanding and Applying Foreclosure Interventin and Loss Mitigation Tools.
SOFTWARE/SYSTEM SKILLS
Black night, Microsoft Word/excel, visual Homes, Counselor Direct, Home Counseling online, Desktop Underwriting and Loan Property System, Altel, Image Venter, Acess payment processing
REFERENCES
Kim Card
Gem City Health Care
Alfred Patterson
CountyCorp
Vicki Barrow
DMHA
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