Resume

Rupali Mahadev Gaikwad

Tel: +91-868*******

E-Mail: acvi1s@r.postjobfree.com

Career Objectives:

To work, learn and grow with an organization to reach a high level in managerial hierarchy and be instrumental in driving in beyond its mission by adhering to its values and culture and utilizing my potential and talent to its fullest.

Education Qualification:

Completed S.Y. B.A from I.C.L. Motilal Jhunjhunwala College Navi Mumbai

H.S.C from Mumbai Board Sudagad Education Society College Navi Mumbai.

Addition Qualification:

Computer Knowledge:

MS-CIT ( Maharashtra state – Computer Information Technology)

CCC (Course on Computer Concept) form DOEACC Appeared.

1)Work Experience :

Working with Bharat Petroliam Corporation Ltd. (Shri Sai Ram Gas Agency Navi Mumbai) form December 2008 to June 2012

Designation - Back Officer-Customer Support, Connection Department

Role & Responsibilities:

Answered all incoming calls & routed to the back office.

Handling walking customer regarding new connection as well as complaint, queries.

Maintain MIS report daily & monthly basis.

Coordinate and maintained staff Record & facilitated training of new staff.

Maintain a good condition of back office equipment.

Perform back office managerial function absence of the Manager.

Attending to complaints and undertaking steps for effectively resolving them. Maintaining cordial relation with customer to sustain of the profitability the business.

Interest & Activities:

Participated in inter collegiate function.

Travelling, Music, Driving

Personal Profile:

Date of Birth - 7th Oct 1988

Address - 71/12 Nimbalkar soc. Tanaji Nagar, Safed Pool, Sakinaka Kurla Andheri Road Mumbai. 400072.

Date -

Mumbai.

Rupali Gaikwad.

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