CURRICULUM VITAE

NAKITTO FARIDAH

Mobile No: +*71-055 891 5232

Email : acvhpb@r.postjobfree.com

Present Address: Al Quoz,Dubai-U.A.E.

POST APPLIED FOR: HOUSEKEEPING

CAREER OBJECTIVE:

An enthusiastic self motivated individual with excellent inter personal skills the ability to take responsibility & work as a team. Quality & customer focused with the drive to achieve results. To seek a challenging & responsible assignment in a reputable organization, where I apply my current skills & knowledge

SKILLS:

Excellent communication skills

Customer service skills

Multi-tasking ability

Quick thinker and able to demonstrate team work

Flexibility and punctual to achieve set targets

Outstanding Physical fitness and stamina

Ability to work unaccompanied and as fraction of a team

Reliable and honest

Always respect for guests’ privacy

Polite and obliging behavior when dealing with guests

PERSONAL INFORMATION:

Name : NakittoFaridah

Visa Status : Employment Visa{ two years finished}

Nationality : Ugandan

Marital Status : Single

Date of Birth : December 29, 1981

Gender : Female

Language : English,and Swahili

PROFFESSIONAL EXPERIENCE:

Company : FITNESS FIRST, Dubai by (Serve u LL C)

Position : Customer Care / Housekeeping

Duration : June 14, 2013- finished

DUTIES AND RESPONSIBILITIES FOR CUSTOMER CARE:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Maintains financial accounts by processing customer adjustments.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Assist customers with returns, purchasing store protection plans and service packages.

Scheduling in-home services via online interface.

Company : Sofitel hotel by (serve u LLC)

Position : Room Attendant

DUTIES & RESPONSIBILITIES FOR ROOM ATTENDANT:

Cleaning assigned areas in the premises.

Reporting all maintenance issues including burned out lights

Proper handling of chemicals

Responding to tenants complaints.

Washing windows, walls and glasses.

Reporting hazards to supervisors.

Offered guest support for all times

Cleaned break room, visitor laundry, vending and other areas as assigned

Tagged lost and found items and turns them in to administration

Performed towel service responsibilities as required

Complied with all protection and security policies in line with Company standards

Cleaned assigned guest units compliant with defined standards

Stocked and maintained cleaning carts and storage rooms

Company : Hotel African Uganda Restaurant

Position : Waitress

DUTIES AND RESPONSIBILITIES FOR WAITRESS:

Taking orders from the guests and delivering food and ability to keep up with wide range of expectations.

To manage the needs of guest at the tables, checking back periodically to see how the meal is going.

Refilling kitchen supplies, refilling toothpicks and mints at the register and making fresh coffee

To set tables for guests including placing table supplies such as ketchup and salt and pepper depending on the restaurant

To take trash, pick up plates, clean windows, doors and restrooms

Learning the menu

Helping the customers to make selections specially when a new guest come and want help

To know which meals come with which side-dish option

To ask customers for their choice having to reference menus to double check delay service

Writing patrons food order on order slips, memorize order or enter orders into the computer for transmittal to kitchen staff

Garnish and decorate dishes in preparation for serving

Escort customers to their tables

EDUCATION QUALIFICATION:

Institution

Year

Award

Makelele Business Institute

2002-2003

Certificate of Good Conduct

GombeSenior Secondary

1997-2000

V.C.E. Certificate

COMPUTER SKILLS:

Basic Knowledge of Computer M.S. Office 2007 and Internet Browsing Etc.

Microsoft Office Proficiency

Internet Proficiency

MS Excel

MS Power Point

ADDITIONAL TRAININGS:

Housekeeping Training

Waitress, Runner, Cashier, and Bar Attendant

Smart Start Program

Front Desk training

HOBBIES:

Reading

Travelling

Listening to music

REFRENCES: will be availed upon request

DECLARATION:

I certify that the above are true and correct to the best of my knowledge and ability. If given a chance to serve you. I assure you that I will execute my duties for the total satisfaction of my superiors.

Applicant

NAKITTO FARIDAH

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