AJIT KUMAR UPADHYAY

Mobile: +91-70-705*-****

: +91-95-761*-****

E mail id: acvhn3@r.postjobfree.com

B.A (H)

With 5+ years of experience in

- Back Office Operation’s - Service Delivery (Activation) - Administration - Surveillance - Risk Management - Banking operation - KYC checking

- Billing & Dispatch

Currently Associated with Reliance Life Insurance Co. Ltd, ADBAG (BOJ Circle).

Coordinating with SM, Advisor’s regarding Maintaining IRDA guidelines. Audit Proposal Form along with ARF. QC of Data Entry. Follow-up with sales person to Close Mandatory and Non-Mandatory CFRs ASAP. Follow-up with sales persons regarding Renewal & Limra.

Expertise in building relationship with business partners.

Possess excellent interpersonal, analytical, troubleshooting, and team building skills with proven ability in establishing quality systems/procedures, and planning/managing resources.

Monitoring the IRDA guidelines and implement those through.

Award and achievements

Have achieved 99.9% of given responsibility in KPI and got 5 times Brilliant Job Done Award.

NB&ARF Login

Monitoring and follow up with sales persons to maintain quality of Proposal Form and ARFs. And maintaining higher % of Renewal and Limra. Also handling cash counter.

Service & Delivery (Activation)

Monitoring and follow up with agency people regarding CAF activation like L2 audit in-warding data entry accept & rejection report maintain and resolve discrepancy if any.

Administration

Carry out day to day routine admin work. Handling a team of subordinates and taking care of their discipline, attendance, see to it that they carry out their assigned duties accurately and in time. Supervising and handling entire housekeeping facilities of the office. Filling up tenders and following up for the same

Surveillance & Risk Management

Monitoring Payment Collection and Risk of the client’s position for the company, Setting limits and monitoring it, interacting with business partners and clients, understanding their queries, assisting them in all way and to provide them better service. Prepare Reports and maintain Report Management System.

Banking dept

Banking related works required in broking firm, (Example: Checking of chques which client depositing at RO and send them to bank for deposit through CMS, Cheque entry passed, Doing bank reconciliation, Payout chq marking, Cheque cancellation, Stop Payment, Pre Banking Chq Deposit, Pre Banking Chq Reconciliation ), coordinating with banks, clients and other

department.

KYC dept

Checking KYC form as per policy, Maitaintaing data, providing training to clients and sub brokers.

Billing & Dispatch

Contract Note, Client Ledger, Margin Reports, Monthly Statement, printing & dispatch to the clients and maintain data.

Since Feb’15 Operation’s

Reliance Life Insurance Company Ltd.

Key Responsibilities:

Primarily responsible for maintain 100% quality of Proposal Form & ARF through IRDA guideline.

Calling and Coordinating with sales persons to maintain their renewal persistency higher.

Kip maintaining branch Limra % more than 70 % and above.

Direct interaction with client if it require.

Renewal Limra calling.

Handling cash counter.

Proposal Form/ARF QC time to time.

PIVC audit.

Data Entry audit

New advisor Exam scheduling.

Oct’12 – Jan’15 Service Delivery

Idea Cellular Ltd.

Key Responsibility:

Follow the TRAI guidelines & educate concern persons.

Primarily responsible for CAF management.

Coordinating with agency people.

Managing people for number activation on the given time-line.

Audit CAFs time to time.

Mar’12 – Sep’12 Administration Angel Broking Ltd.

Carry out day to day routine admin work.

Taking care of the vacancies of the company and trying to fill up the same.

Conducting basic interviews of the candidates.

Conducting tests of the candidates as per their profiles.

Handling a team of subordinates and taking care of their discipline.

Supervising and handling entire housekeeping facilities of the office.

Filling up tenders and following up for the same.

Oct’ 11 – Fab’12 Operation-Surveillance &Risk Management

Angel broking Ltd

Key Responsibility:

Primarily responsible for implementation and monitoring of risk policy.

Setting and monitoring the client level margins, Admin control, user maintenance.

Providing support to HNI Clients and A Group Business Partners.

Monitoring the risk of the clients assigned as per companies rules and regulations.

Monitoring the client level margins for the outstanding positions and taking necessary actions to maintain the same

Providing Training to employees of Business partners, new joiners.

preparing proposals/ presentations and delivering presentations with business associates

Jan’ 11- Sep’11 Operation - Banking dept

Angel broking Ltd

Key Responsibility:

Strictly follow the SEBI rules and regulations while cheque entry passed in system.

Making Online fund payout.

Doing the bank reconciliation.

Activation & deactivation of RTGS/NEFT.

Activation & Deactivation of CMS facility with Different Banks.

Payout cheque cancellation& make stop payment of payout cheque.

Maintaining daily inward and outward cheque MIS.

Follow-up with different banks & CSO banking Team.

Providing training to Sub brokers regarding banking activities.

Banking chq checking and sent them into the bank.

Following-up with bank in any discrepancy.

Jun’10 – Dec’10. Operation -KYC Dept

Angel broking Ltd

Key Responsibility:

KYC checking and verification as per policy.

Objection calling and objection resolved.

ECN activation/deactivation.

Taking care of account closure.

Brokerage modification.

Bank mapping.

RTGS/NEFT & Online activation and deactivation.

Fab’10 – May’10. Operation - Billing & Dispatched

Angel broking Ltd

Key Responsibility:

Client Contract Note Printing.

Printing Clint Ledger, Holdings, STT, Sauda Summary ETC.

Mentioned Of Excel like – daily Contract Note Printing & Dispatches Report.

Follow-Up with Courier company

Dispatch client Ledger, Holdings, Sauda Reports to client On request.

Tracing of contract notes.

Talking with CSO and resolve the client complaints.

B.A (H) in 2012, Secured 57.5%

Jay Prakash University, Chhapra, Saran

DCA from Zenith Carrier Academy in 2009

Father : Sri Kameshwar Upadhyay.

Date of Birth : 27Fab 1984.

Sex : Male.

Nationality : Indian.

Language Known : Hindi English & Bengali.

Address : 44B, AT+PO Awari, Police Station- Marhowrah, Dist-Saran-841418.

Listening Music.

Watching Movie.

Playing Cricket.

Chating with Friends on Facebook.

Ajit Kumar Upadhyay

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