SALES EXECUTIVE § SALES MANAGER § SALES DIRECTOR

Qualifications Summary

Astute, innovative, and success-driven professional, offering hands-on leadership experience in sales, account management, product launch and development, contract negotiation, management operations, and personnel supervision within healthcare industry. Equipped with strong communication, interpersonal, and presentation skills; adept at building top-producing relationships with vendors, clients, and business partners nationwide. Enthusiastic to apply knowledge and skills in achieving aggressive goals and driving the evolution of concepts into achievable plans.

Core competencies include:

Unparalleled sales, technical, and negotiation expertise; complemented with the ability to develop and maintain excellent client relations across multiple locations

Resourcefulness, efficiency, organizational skills, and flexibility; along with key talents in strategic planning and decision-making to effectively resolve problems and enhance productivity

Strong reputation as an effective leader and an efficient manager of resources; with strong record of integrity, dependability, and exceptional client service

Professional Experience

Humana Market Point

Regional Sales Director Southern California 2006–Present

Provide expert oversight and direction to sales operation and a staff of four sales managers, 20 sales staff, a marketing staff, and 2 administrative assistants. Take full responsibility in generating individual Medicare Health and financial protection insurance product sales results in Southern California, including Los Angeles, Orange, San Diego, San Bernardino, Riverside, Ventura, and Imperial Counties as well as the entire state of Hawaii.

Significantly reached 135% of goal for the 2016 sales campaign placing over 7000 policies, generating 30 million in premium to date

Played a vital role in recruiting, certifying, and supporting over 300 independent contracted sales agents across territory.

Built and operated sales territory and sales office for Humana in Southern California and Hawaii from start up.

Regional Sales Manager Western Missouri 2006

Hired, led, and monitored Medicare product career sales team of 23 sales representatives for all markets in region in career sales of Medicare Advantage and Prescription Drug plans throughout 2006. Placed 9000 policies generating 75 million in premium revenue. Facilitated training of over 100 independent sales agents in selling Humana products throughout Missouri, Arkansas, and Oklahoma regions, in cooperation with the sales director.

Developed and promoted new Medicare product market office in Springfield Missouri from the ground up

Proactively attended in several major marketing events to gain Humana name recognition and market share throughout Southwest and Northwest Missouri

Received promotion to sales director position after 13 months in sales manager position

Sales Representative Kansas City Market 2005

Successfully marketed and sold Medicare Advantage as well as individual health, annuities, and life insurance products throughout the Kansas City Metropolitan area

Met and surpassed sales goals on a regular basis

Received promotion to sales manager position after five months of employment

New York Life Insurance, Overland Park, KS

Business Account Representative 2004–2005

Developed and maintained relationship with clients through constant marketing portfolio of life, health, and accident insurance products; earned recognition as top producer among 12 peers in the first quarter of year.

New Directions Behavioral Health, Overland Park, KS (1996–2004)

Director of Account Management and Employee Assistance Program (EAP) Intake Services 2001–2004

Managed 12 reports and 470 accounts while directing call center operations handling 60K contacts annually

Incorporated two EAP acquisitions, adding 250 accounts and expanding enrollment to one million; outgrew revenue to $4.8M increase

Carried out the implementation of processes and enforced QA standards to ensure NCQA and URAC accreditation

Earlier positions held:

Manager of Account Services; Account Manager; Access Coordinator

Earlier Career

Johnson County Community Mental Health, Overland Park, KS

Employment Specialist-Staff Development Trainer

Case Manager

Education

Master of Science Aviation Safety and Management

Central Missouri State University, Warrensburg, MO

Master of Social Work

University of Kansas, Lawrence, KS

Bachelor of Social Work

University of Kansas, Lawrence, KS

Credentials

Life and Health Insurance License, State of California

License in Social Work

National Certification: Certified Employee Assistance Program (EAP) Counselor

Professional Affiliations

Health Care Underwriters Association

Chamber of Commerce Memberships in multiple cities

Awards and Honors

Board Member of Year Angels Depot, 2013

Presidents Club Top Sales Qualifier Humana Sales Manager, 2006

Activities

Treasurer of the Angels Depot an emergency food assistance program for seniors

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