DIANN DAWKINS POMARE 647-***-****(C)

*** ********** *****, ****, ******* L1Z 2B5 acvhf3@r.postjobfree.com

OBJECTIVE

To obtain the position as Administrative Assistant in your organization

Key Strengths

Office Administration Inventory Management MS Office Suite

Quick Books and Book keeping Interpersonal Communication skills

Effective listening skills Leadership & Problem-solving

Multi-tasking & Detail Oriented Team Player

HIGHLIGHTS OF QUALIFICATIONS

3+ years of experience and expertise in handling reception and administration duties

Diploma in Business Administration from Trillium College

Assisted 100+ customers by answering their queries over the phone and in person

Well versed in handling customer requests, special needs and complaints

Always received and greeted customers with a smile

Expertise in maintaining a “Customer Comes First” attitude

Well versed in Book keeping and Quick books

Managed filing and ensured client confidentiality is maintained at all times

Highly proficient in operating office equipment including computer, fax, phone, copier and scanner

Accomplished completion of data entries within prescribed deadlines

Expertise in managing inventory and ensuring there is no shortage of supplies

Superior organizational skills used to coordinate activities and ensure critical deadlines are met on time

Proven track record of strong teamwork and leadership among colleagues

Self-starter with ability to take initiative and work with minimal supervision

Excellent interpersonal and communication skills (oral & written)

Strong analytical and problem-solving abilities

Detail oriented and result driven

Highly proficient in using MS Office Suite (Word, Excel, Power Point and Outlook)

EDUCATION

Business Administration Diploma - Trillium College 2013 - 2014

High school Diploma - Notre Dame Catholic High School 2007 - 2011

PROFESSIONAL EXPERIENCE

Parapan Am

Toronto 2015

-

Toronto, ON

August 2015 to August 2015

Responsibilities

I was an assistant to de chef de missions for the El Salvador country I use help them if they need any type of trouble because they did not speak English.

Skills Used

organization, verbal, oral, Microsoft, driving

Pam am Toronto 2015

Toronto 2015

-

Toronto, ON

July 2015 to July 2015

Responsibilities

I was an assistant to de chef de missions for the panama country I use help them if they need any type of trouble because they did not speak English

Receptionist/ Administration Assistant (Placement) July 2014 – August 2014

Environmental Waste

Answered phone calls and transferred calls to the concerned person or department

Maintained office files and ensured confidentiality is maintained at all times

Prepared expenses reports to be submitted to the senior management

Well versed in performing Quick books and book keeping

Prepared checks to be deposited into the banks

Always kept a check on the inventory to ensure there is no shortage of supplies

Well versed in operating office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and computers

Maintained and update filing, inventory, mailing, and database systems, by using computer

Collected, counted, and disbursed money, and complete banking transactions

Opened, sorted, and routed incoming mails, answered correspondences, and prepared outgoing mails

Typed formatted, proofread, and edited correspondences and other documents, from notes or dictating machines, using computer

Reviewed files, records, and other documents to obtain information to respond to requests

Administrative Assistant (Volunteer) 2010 - 2014

Southside Worship Centre

Monitored children’s activities and ensured that they complete all activities in time

Interacted with children’s parents and provided all information to them

Ensured cleanliness is maintained at all times

Administrative Assistant (Volunteer) 2009 - 2011

Notre Dame High School Library

Ensured students followed library practices and policies

Ensured books are signed out and signed in to maintain accuracy of records

Arranged all the books on the shelves and maintained cleanliness at all times

Administrative Assistant/ Receptionist (Volunteer) 2009 - 2010

Wisdom Park Nursing Home

Handled reception duties and resolved patient issues

Always greeted patients with a smile and ensured they receive a professional environment

Assisted in putting up posters around the nursing home

Provided emotional support to the patients by calmly listening to their problems

Prepared invitations for events

REFERENCES AVAILABLE UPON REQUEST

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