Summary

Take charge, results oriented management professional with 25+ years of domestic and international experience.

Contact

acvhci@r.postjobfree.com

303-***-**** - home

303-***-**** - cell

Education

M.B.A. – University of Denver

B.A. – Colorado State University

Certifications - ITIL v3 Foundations

Skills

20+ years proven project management experience utilizing various methodologies

oTraditional Waterfall

oQ-Gates

oComprehensive Delivery Framework (CDF)

oeXtreme Programming (XP)

oMicrosoft Solutions Framework (MSF)

Successfully managed projects ranging from $50,000 to $100,000,000

Expertise leading large and small, multi-disciplinary teams by leveraging skills in strategic planning, customer relationship management, human resources, technology implementation, and program management

Successful history of team building, cost analysis/control, marketing, training, vendor management, and customer service

Industries

Government

Education

Catalogue

Non-Profit

Financial Management

Travel Management

Oil and Gas

Healthcare

Telecommunications

Utility

Software Implementation

Warehouse Management

Retail/Restaurant

Mining

Experience

Long View Systems 4/07 – 5/16

Client Services Manager

Successfully created and managed the US based Project Management Office

oP&L Management

oEstablished PMI best practices methodologies

Oversaw the preparation of the Project Management Office operating budgets, reporting of financial status, including historical results and forecasts

Worked with the Sales organization to develop a Project Management Office client offering - successfully implemented the offering in several key accounts

Responsibilities included:

oPerformed staff actions including: hiring, terminations, and temporary or agency hires.

oManaged, maintained, and reported staff utilization

Great West Healthcare 2/06 – 4/07

Senior Project Manager

Project managed the system testing efforts – a team of 56 testers, supporting the company’s 5 functional areas (Claims, Products, Billing, Providers, and Groups)

Responsibilities included managing project plans, budgets and resources

TQ3 Navigant Travel Solutions 10/04 – 11/05

Senior Project Manager

Consulted on the development of the project office methodology to align with the company’s culture – created/implemented Project Definition Workshops

Managed projects ranging from the development of the company’s .NET online booking tool system to migrating applications to a production support model

Vendor management for development of the company’s traveler profile and meeting event solutions sales tracking system

Independent Consultant 1/04 – 10/04

Desktop Upgrade/Replacement project for Security Consulting firm (needs/technical analysis, project plan, procurement, and implementation)

Consulted on franchise business expansion effort (project and budget plans)

Proof-of-Concept Documentation for startup company

QWEST Communications 6/98 – 10/03

Manager, Program Management Office

Managed $100 million E-business program budget while assigned as Acting-PMO Director.

Directed 45-member team and $37 million budget, while working as Program Office Manager

OPERATIONS MANAGER (1998 – 2000)

Spearheaded development and management of $2 million in capital and expense budgets

Oversaw 9 successfully completed projects with combined budgets of $10 million

Customer Insight Company 12/95 – 6/98

Project Manager

Managed up to 9 concurrent database implementations, with virtual team of 3 to 5 members

Improved project management/sales staff collaboration in database development, meeting or exceeding customer expectations, contributing to greater customer satisfaction

GlobeSource, Inc. 5/94 – 11/95

MIS/Marketing Director

Created new company-wide MIS strategies through needs analysis, system conversion/upgrading, along with needed justification and proposal for new system with access to very limited funding

VSA, Inc. 9/88 – 5/94

Communications/Training Coordinator

Built successful new electronic publishing unit from scratch, training all employees, consolidating corporate communication effort, and justifying $1 million system cost

Managed 22- member team, creating procedures and training for $23 million company-wide warehouse tracking system, replacing existing mainframe product

Information Solutions, Inc. (10/87 – 3/88)

Marketing Communications Specialist

Developed advertising program and budget

Developed and implemented “Sales Kit” for new sales personnel

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