Administration
Resume:
ROBERTA S. KREHBIEL
**** *. **** ****: 316-***-****
Wichita, Kansas 67218 Email: acvha0@r.postjobfree.com
OBJECTIVE
A position utilizing my skills in Administration/Office Management which provides opportunities for advancement.
BACKGROUND SUMMARY
Extensive experience in corporate administration. Effective in decision making and problem resolution. Team player, independent worker, accelerated learner, ability to interact with employees and all levels of management and excellent interpersonal skills.
SELECTED ACCOMPLISHMENTS
Successfully managed office of over 20 employees and numerous clients.
Negotiated advertising rates for aircraft inventory.
Assisted Director of Maintenance in tracking million dollar projects on each aircraft in inventory.
Managed 5 Administrative Assistants, helping them to stay focused and prioritize projects to complete in a timely manner.
Coordinated advertising ads between 5 companies to ensure aircraft was properly advertised to brokers, dealers and end users.
PROFESSIONAL EXPERIENCE
CRE8IVE MARKETING SERVICES, Wichita, Kansas
December 2013 – Present
Answering phones, handling clients’ requests, and monthly invoicing.
Responsible for keeping Social Media current for clients and posting to their Blogs.
Writing dental articles for Dentist to send out to patients on a monthly basis.
Send out monthly newsletter to clients via MailChimp.
Liasion between client and staff.
Writing content for client websites.
COLLEGE HILL ANIMAL HOSPITAL, Wichita, Kansas
June 1, 2010 – December 20, 2013
Front Office
Provide support to both veterinarians at office.
Managed front office including answering phones, schedule appointments, check patients in and out.
Send out monthly reminder cards for vaccines.
Track ProHeart patients as to when injection was given and when it is due next.
When scheduling appointments must be able to look at chart and see what is due for patient and if they are current on all requirements.
Estimates for surgery and discuss options that patients have when deciding what needs to be done.
Required to learn about vaccines and able to explain to clients what is best for their pet.
Track Accounts Receivables and contact clients.
Close out transactions at end of day.
HAWKER BEECHCRAFT COPRORATION, Wichita, Kansas
November 3, 1997 – November 7, 2008
Administrative Associate
Provide administrative support to Vice President, Regional Sales Director and Director of Maintenance.
Managed office including answering phones, all incoming/outgoing correspondence, e-mails, ordering office supplies, keeping first-aid kits in compliance with OSHA, paying and approving invoices, overnight shipping and dealing with customers on a daily basis.
Managed website with up-to-date aircraft information.
Coordinated all aircraft for sale on several advertising sites.
E-mailed weekly recap of inventory to dealers and salesman, domestic and international.
Reported on a weekly basis a Percentage of Fleet, aircraft for sale report to the Vice-President.
Assisted Director of Maintenance in tracking million dollar projects for each aircraft and ensuring all costs were accounted for and every month balancing each spreadsheet to costs paid.
Responsible for monthly postcards on aircraft for sale.
Handled all travel arrangements and expense reports, keeping track of meetings and appointments.
Jan 1999 – Jan 2001; I worked for the Vice-President of Marketing, handling PowerPoint presentations for quarterly meetings, assisting in coordinating yearly sales meetings, in addition to Administrative Duties. Also handled all HR issues and paperwork required for 56 employees. Managed 5 Administrative Assistants, helping them to stay focused and prioritize projects to complete in a timely manner. Held bi-weekly meetings with Administrative staff to streamline processes and resolve any issues within the staff.
Nov. 1997 – Jan. 1999; I assisted two Vice-Presidents of Regional Sales, and 12 Regional Sales Directors. Most of the salesman did not have an office administrator therefore; I handled their expense reports and assisted where I could.
KOCH INDUSTRIES, Wichita, Kansas
1988 – 1997
Executive Secretary (July ’94 – August ’97)
Responsibilities included the coordination of special projects, correspondence, answering telephone and reverting calls, making travel arrangements, scheduling meetings, maintaining various office reports, ordering customer gifts for in office and off-site locations, handling Christmas gift and card list (over 600 customers) and software support.
Department Secretary (January ’88 – July ’94)
I was responsible for 15 Engineers and over 30 phone lines. Duties included but not limited to answering phones, correspondence, travel arrangements, keeping track of monthly overtime for 5 gas plants, monthly graphing of Internal Markets charges, entering Internal Market charges for all engineers, software support and tracking taxes on pipelines throughout Montana and North Dakota.
TECHNICAL SKILLS
Microsoft Word, Excel, Outlook, PowerPoint and Access.
References Available Upon Request.
REFERENCES
Tom Bertels
Managing Partner, Sullivan, Higdon & Sink
Ed Berger
Sales, Hawker Beechcraft Corporation
Patricia Pates
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