Iron Mountain

*** ******** ******** **,

Milpitas, CA 95035

408-***-****

April 16, 2015

Subject: Letter of Recommendation for Ms. Dulce Gomez to whom it may concern:

Dulce has worked under my supervision in various roles such as a senior fulfillment specialist, operations service specialist and most recently digital print specialist to name just a few.

Overall, Dulce is a very conscientious and able employee. I strongly recommend Dulce Gomez for any position which may include working independently or in teams either in a warehouse or office vocation. Dulce has many great attributes particularly in the lengths she would go to and take care of the client. Her core values at Iron Mountain were very much aligned with our client expectations.

Dulce decided to part ways here at Iron Mountain as she has decided to relocate into another state. I would rehire Dulce once again if that opportunity came up. Job Summary in most recent position

The Digital Print Specialist is responsible for managing the day to day print and fulfillment, and is responsible for insuring that they follow and are in compliance of all published procedures. Also responsible for level 1 hardware maintenance on high speed image printers, binders, and trimmers and able to work on advanced software and support of the Dedicated Fulfillment Center. The digital print specialist will work closely with his or her counterpart ensuring a smooth transition between shifts. Essential Functions

Work with the OM to reduce direct labor

Coordinates the daily inventory checks

Responsible to ensure any temporary labor used is completely aware of the Iron Mountain way of doing things for our clients and what we expect in attitude while at our facility.

Ability to influence people and manage cross-functional departments required to accomplish objectives.

Ability to communicate thoughts clearly and professionally, both verbally and in writing.

Listening.

Relevant experience in fulfillment operations.

Proven work experience in team-oriented environment.

Expert in Iron Mountain operational processes.

Verbal & written communication

Flexible in shift and working schedule

Outlook (send and respond to e-mail)

Skills

Word XP version, merging documents/ labels Manipulating objects/ text

Excel XP version, manipulating objects/ text

PowerPoint XP version, Manipulating objects/ text

Adobe Acrobat 5.0 or 6.0, manipulating objects/ text, converting PDF’s

Pit-stop Professional and Adobe Photoshop software

Unix / Solaris operating system, spool jobs using Adobe Acrobat (Solaris Version), advanced printer configuration, Print job manager application

SCS (System Control Subsystem) (word, adobe acrobat and other applications) Advanced print options, PCL/ Postscript driver, spool jobs using OCI (Operator Controller Interface)

Integrated Scanner, using different image file formats.

Level one hardware maintenance which may include work on image runners marking engine module, paper supply module, stacker module, stapler module, Roll systems and booklet maker. Maintenance may also include work on multiple binder systems and trimmers.

High-energy person who can function independently, with minimal supervision.

Detail oriented problem solving.

Technical proficiency in systems hardware and software i.e. windows 2010 operating system. Sincerely,

Jose Martinez

4-16-2015

Jose Martinez

Sr. Operations Manager

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