Resume
Rahul Kumar
JW Marriott Marquis, Dubai
Date of Birth: 05th January 1988
Nationality: Indian
Languages known: English and Hindi
Contact No: +971*********
Email ID: acvgem@r.postjobfree.com
Skype ID: Dennu495
JOB OBJECTIVE
To work in a challenging Room Operations Department at an Executive role, where my experience is an asset to the team and where I can continue to develop my skills and my career. To achieve the best in whatever I do, to ensure that guest & associate satisfaction.
JOB EXPERIENCE
Associate in Housekeeping from January 2011 to March 2013 in Goa Marriott Resort and Spa, India
Self Inspector in Housekeeping from March 2013 to December in JW Marriott Marquis, Dubai
Promoted as a supervisor in Housekeeping in Jan 2014 In JW Marriott Marquis,
Dubai
SIGNIFICANT ACCOMPLISHMENTS:
Completed over 5yrs in Marriott property.
Pre-opening team member in JW Marriott Marquis, Dubai
Successfully passed Brand Standard Audit in rooms, standing over 96% in 2013 and 2015.
Awarded the best Supervisor in Month of June 2014 at JW Marriott Marquis, Dubai.
Awarded the best associate in month of November 2013 at JW Marriott marquis, Dubai.
Awarded the best lead associates in Month of January 2013 at The Goa Marriott Resort and Spa.
JOB PROFILE: HOUSEKEEPING SUPERVISOR
Company: JW MARRIOTT MARQUIS, DUBAI (tallest Hotel in the World-1608 Rooms)
Designation: Supervisor
Achievement: For the outstanding performance company promoted me as a Supervisor.
Maintain and implement hotel quality and standard for the guest rooms
Ensure that security and privacy of guest
Ensure that Safely work environment is maintained at all time and all associates are committed to work safely
Effective and timely interaction with front office and engineering Department
To make sure that lost and found are delivered to the office to be logged
To monitor VIP rooms and assist with special requirements
To trained new members of staff
Handling guest complains and any issue related to Guest ware.
Understanding the cost control and discussing with managers in monthly meeting
Handling the group movement arrival
JOB PROFILE: HOUSEKEEPING SELF INSPECTOR
Company: JW MARRIOTT MARQUIS, DUBAI (tallest Hotel in the World-1608 Rooms)
Designation: Housekeeping Self Inspector
Achievement: For the outstanding performance company promoted me as Self inspector
Responsible for the room cleaning
Inspecting and releasing the rooms and updating to co-ordinator
Explaining to all new associate about chemical use for right place
Make sure that pantry should filled up with linen and amenities
Responsible for associates for their good quality of work.
Responsible for organising and presenting departmental meetings.
JOB PROFILE: HOUSEKEEPING LEAD ASSOCIATE
Company: GOA MARRIOTT RESORT AND SPA, INDIA
Designation: Housekeeping Associates
Achievement: For the outstanding performance company promoted me as a Lead associates
Responsible for the room cleaning
Responsible for maintaining pantry and ensure filled up with supplies
Inspecting the rooms and getting them ready for the guest arrival
Responsible for new associates trainings for the department
Conducting morning briefings
Organizing departmental meeting
EDUCATION
Graduate in 4yrs Bachelor degree in hotel management and Catering Technology from Durgapur Society of Management Science, West Bengal (Approved by AICTE and Affiliated by WBUT)
REFERENCES
Mr. Hans zikeli- +971*********(Executive housekeeper in JW Marriott Marquis )
Mr. Nofal - +971*********(housekeeping manager in JW Marriott Marquis, Dubai)
Mrs. Nova - +971*********(housekeeping manager in JW Marriott Marquis, Dubai)
Rahul kumar