YVETTE GARNER

**** * **** ******

CHICAGO, IL ***36

773-***-****

acvg0r@r.postjobfree.com

QUALIFICATIONS

Over 18 years in the field of Business Administration with a talent for analyzing and resolving problems, developing and simplifying procedures and finding innovative solutions. Provide consistent superior, courteous and professional service to internal and external customers.

EMPLOYMENT

2015-Present D’ Care Inc

Homemaker

Gives personal attention to the sick, disabled and aged to help provide and maintain physical and emotional comfort, and to assist the individual toward independent living

Assist in lessening the burden of prolonged illness physically, emotionally and/or economically

Assist in keeping the family together while the mother/father or other caregiver is ill or absent from the home

Works toward hastening convalescence and reducing the length of stay in an institution by permitting the individual to remain at home or to return home sooner than would otherwise be possible

Enables the ill, disabled or frail aged person to remain in his/her own home among familiar surroundings

Has empathy for the needs of then ill, elderly, injured, frail and impaired

2008-2014 Hales Franciscan High School

Administrative Assistant to Principal/Support Clerk IV

Provided full organizational assistants to Principal from 2008-2011. Oversight of daily operations managing a team of professional faculty/staff, parents and students. Managed main office & support Business manager from 2011-2014.

Morning meeting with Principal

Organized school projects

Created Memo

Maintained the upkeep of supplies/uniforms

Collected student tuition, created/made deposits drops

Reviewed and corrected data and time sheets

Entered time sensitive information into data base

Answered phone, copies/faxes/file

Managed lunch program

2007-2008 Neighborhood Technology Resource Center (NTRC)

Program Assistant

Data Entry

Compiled email list using ACT1 for current and former NTRC students seeking employment

Contact all NTRC participants by mail and phone requesting current employment status

Maintain employer files

Create a listing of local business for the Workforce Development Coordinator to follow up with regarding establishing partnerships

Complete special projects and/or participate in community outreach activities as designated by Manager, Workforce Development

Promote NTRC training

2006-2007 St. Paul’s Youth Life Enrichment Program

Coordinator/Mentor

Process Intake forms/YASI

Provide administrative, clerical and organizational support to Counselor(s)

Provide youth group discussion and mentoring support

2006-2007 St. Paul’s Digital Connector (ASM)

Instructor: Business Program Administrator

Interview youth

Supervise curricular goals

Provide all administrative duties

2001-2005 JP Morgan Chase/Bank One

Process Associate Senior

Open /Close Corporate accounts

Maintain the update of outlines for varies companies

Assist CSR with appropriate information to better serve the customer

Assign product codes

Process claims

Matrix (Billing)

2001-1998 Bank One

Production Support Coordinator

Researching, analyzing, distributing and disputing internal and external errors

Floor coordination/Monitoring the order of office supplies

Maintaining reports for Quality reporting

Maintaining and organizing filing system, including archiving files in compliance with document retention program

Reviewing all documents for accuracy prior to processing

Process checks according to customer specific outline of instructions

Opening, reading and directing mail appropriately, ensuring that both incoming and outgoing correspondence is distributed timely and accurately

EDUCATION

1997 Bachelor of Business Administration, Jackson State University

Business Administration

1990 Diploma, Dunbar Vocational High School

Accounting

SKILLS

Microsoft Word Microsoft Access Lotus 1-2-3 & Notes eCornerstone System ACT1

Microsoft Excel Microsoft Publisher Internet Browser Horde Axxess

Online Wholesale Lockbox System (OWL) Asguard mainframe System (Session one)

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