Beatrice M. Johnson

**** ********* *****

Virginia Beach, VA 23464

757-***-****

acvfvd@r.postjobfree.com

EXPERIENCE

LOANCARE SERVICELINK, Virginia Beach, VA 2016-present

Lien Release Processor 1

Scan all Lien Release document and new mortgage loan forms

Send all mail out to County Register

Handle all UPS mail and send Lien Release mail UPS

Sort mail and send to appropriate county

Assist co-workers with many projects

Type checks for each County and process them

Process the mortgage and note to be scan

QC releases for errors

LOANCARE SERVICELINK, Virginia Beach, VA 2014-2016

Lien Release Clerk

Scan all Lien Release document and new mortgage loan forms

Send all mail out to County Register

Handle all UPS mail and send Lien Release mail ups

Sort mail and send to appropriate county

Assist co-workers with many projects

MAP COMMUNICATIONS, Chesapeake, VA

Call Center Receptionist 2014-2014

Handle incoming calls for variety of clients

Maintain information on clients businesses and send to the appropriate companies

Manage confidential information and ensure that the client’s privacy is protected

ATLANTIC CONTAINER LINER, Virginia Beach, VA

Export Specialist 2013-2014

Provided customer service to companies that needed cargo sent to various locations

Managed and handled bill of ladings to ensure that the shipment information was correct

Received incoming calls and emails from clients looking to ship items in and out of the country

PEROT SYSTEM GOVERNMENT SERVICES, Detroit, MI

General Office Worker 2008-2010

Filed and typed correspondence and appointment letters for clients

Assisted co-workers with various types of ad hoc projects

Scheduled interview appointments for the clients

Managed and directed incoming calls throughout the department

BEHAVIORAL HEALTHCARE SERVICE, Portsmouth, VA

Office Specialist 2006-2007

Assisted and maintained charts and graphs to hand to the supervisor for patients

Typed and managed various projects for co-workers and department heads

Directed incoming calls while assisting the main Secretary in the area

Made calls to clients and patients to give information on appointments

FLOWERS BAKERY, Virginia Beach, VA

Customer Service Representative/Cashier 2006-2006

Stocked, loaded and unloaded bread and food items

Processed paperwork and ensure that register was set up for next cashier

Greeted and managed customers request while assisting with orders

Handled and processed the items that were purchased by customers

CITY OF PORTSMOUTH, Portsmouth, VA

Office Specialist/Clerical 2005-2005

Typed and filed correspondence for clients on a daily basis

Managed and directed incoming calls and connecting to the appropriate area in the departments

Make charts and daily work files to be scanned and faxed to clients and other areas in the company

VIRGINIA EMPLOYMENT COMMISSION, Portsmouth, VA

Office Service Specialist 2004-2005

Processed registration job seekers forms for unemployment clients on a daily basis

Assisted and prepared FC20 and FC27 forms for the tax representatives

Handled and processed unemployment claims for claimants filing for benefits.

Administered typing test for incoming clients looking for jobs that have typing abilities

Provided assistance on the internet for claimants looking to file for unemployment benefits

NEW BRIDGES OUTPATIENT REHAB, Virginia Beach, VA

Administrative Assistant 2004-2004

Collected payments from patients on a daily basis

Administered and gathered drug screening and urine test for patients and clients

Called and set-up appointment for patients as needed

Filed and typed correspondence for patients and clients

DOMESTIC INDUSTRIES, Chesapeake, VA

Data Entry Clerk 2002-2003

Processed fuel orders for clients on a weekly basis

Gathered and processed invoices to be disbursed to clients for payment

Scanned and faxed documents to clients on a daily basis

Typed and filed correspondence for the department

CITY OF NEWARK, Newark, NJ

Data Processing Technician 1990-2002

Processed quarterly and exception reports for the department

Created graphs and charts for monthly report

Assisted supervisor with processing payroll and timesheets

Entered and inputted data information in the system

Faxed and scanned documents to clients on a daily basis

EDUCATION

EDUCATION CENTER FOR YOUTH, Newark, NJ

High School Diploma

COMPUTER EXPERIENCE

Experienced in MS Word, Excel and MS Outlook

Other highly advanced skills: Typing (43 wpm); Filing, Faxing, Scanning Documents and Data Entry (7458)

Answering Multi-Line Phones

Manage complex office filing systems

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