Tiffanie Williams

267-***-****

acvftt@r.postjobfree.com

Professional Summary

Proficient, professional Benefits Service Analyst, hard working, detail-orientated, ambitious and a quick study. Able to multitask while supporting daily business needs.

Computer Skills

Microsoft Word, Excel, Outlook, SAP, & PowerPoint, Citrix, Oracle, MS Access

Professional Experience:

Xerox Inc. Cherry Hill NJ

HR Specialist (Retirement Benefits Administration) 10/2012- present

•Process pension claims in a timely manner

•Assist with pension payment set-ups

•Assist bereaving families with benefit inquiries

•Provide accurate medical insurance information to the participant and/or surviving spouse

•Process retiree and active deaths

Rangam Consultants/Horizon NJ Health West Trenton, NJ

Managed Care Coordinator 10/2011- 10/2012

•Complied to HIPAA regulations

•Placed outbound calls to participants

•Updated account information

•Received inbound calls

•Data Entry

•Complied with Medicaid state laws

•Familiar with dual eligible Medicare and Medicaid regulations

•Assisted with personal care authorizations and re-assessments

Carney Group/Catalyst 360 Horsham, PA

Benefits Claims Rep 09//2010-01/2011

•Answered incoming calls

•Verified Medicare claims

•Assisted with payments

•Assisted providers with Medicare claims information

•Updated account information

Peopleshare/MFIrvine Inc. Conshohocken, PA

Benefits Service Representative 04/09-12/09

• Explained health benefits

•Provided assistance to multiple employees having trouble accessing and/or understanding the benefits obtainable to them by their employers

•Researched and answered detailed benefit questions for clients and employees

•Contacted benefit vendors to verify eligibility for employees

• Processed benefit enrollment worksheets for employees via phone and enrollment worksheets

• Worked closely with employee benefits services Cobra, Benefit Administrators Department and Human Resources

Maximus Federal Services.

Operations Clerk 08/08- 04/09

Filed Medicare claims

Responsible for handling & gathering Medicare claims information

Data Entry

Correspondent with providers

Scanned documents

Answered incoming calls as well placing outbound calls to verify participant & providers information.

Education

Kaplan University, Phila, PA

BS Legal Studies

In Process

Contact this candidate