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Customer Service Security

Location:
Cincinnati, OH
Posted:
June 25, 2016

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Resume:

SHAMIKA JOHNSON

**** ******* ***. * ********** OH 45237

513-***-****

acvfi6@r.postjobfree.com

SKILLS

● Excellent communication and interpersonal skills

● Skilled at organizing and prioritizing work

● Analytical problem solver focused on rendering excellent customer service

● Ability to work independently and as a team player

● Experienced working outdoors in all types of weather

● Dependable, flexible and adaptable with a strong work ethic WORK EXPERIENCE

BTE Security, Cincinnati, OH 1/2013 Present

Security Guard

● Answer alarms and investigate disturbances

● Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises

● Circulate among visitors, patrons, and employees to preserve order and protect property

● Set up and take down security metal detectors, gates and barriers Children’s Hospital 2/2008 2/2011

Drake Center Hospital Cincinnati, OH 2/2011 2/2012 Western Nursing, Cincinnati, OH 8/2008 3/2014

STNA

● Helped patients with personal care and grooming, including bathing, dressing, toileting, hair care and s kin care .

● Assisted patients with walking, transferring in and out of wheelchairs and changing position in bed.

● Fed patients that cannot feed themselves, filled water pitchers and provided ice bags

● Monitored patients' vital signs

● Prepared meals and do light housekeeping tasks

● Developed relationships with patients and provide companionship and emotional support. They document the care they provide in patients' medical charts.

● Helped nurses care for patients by doing routine tasks

● Kept patients comfortable and tend to their basic needs

● Carried meal trays, answer call lights when patients signal for help, and help to move them when necessary

● Made beds, gave baths and massaged patients

● Perform routine tests, such as taking a patient's temperature, pulse, and blood pressure

● Did light cleaning, distributed linens, set up equipment, delivered messages, and assembled meal trays for patients who were on special diets

EDUCATION

Southwestern College, Cincinnati, OH – T herapeutic Massage and Bodywork Technology Diploma 2010 State of Ohio – STNA License 2007

Cincinnati State Technical & Community College – S tate Tested Nurse Aide (STNA) Certificate 2007



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